Viewing other users items in outlook today

[rolfejr]

We have a user who opens another mailbox when launching Outlook. The
other mailbox is an account set up to store calendar items, tasks, etc.
All the permissions appear to be correct because this user can view
the tasks, calendar, etc of the second mailbox. However, when we
customize outlook today to show those items from the second mailbox,
everything says there are 0 items (0 calender items, tasks, etc.) We
can go directly to the calendar and tasks and see that there are items
there, they just don't show up on the today screen. Is this a bug, and
is there a fix for it?

 

[Milly Staples [MVP - Outlook]]

I don't think OT was meant for anything but items in the user's mailbox and
PF Favorites. What version of Outlook are you using?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| We have a user who opens another mailbox when launching Outlook. The
| other mailbox is an account set up to store calendar items, tasks,
| etc. All the permissions appear to be correct because this user can
| view the tasks, calendar, etc of the second mailbox. However, when we
| customize outlook today to show those items from the second mailbox,
| everything says there are 0 items (0 calender items, tasks, etc.) We
| can go directly to the calendar and tasks and see that there are items
| there, they just don't show up on the today screen. Is this a bug,
| and is there a fix for it?

 

[Diane Poremsky [MVP]]

I think it's by design since it's a secondary mailbox and no, there is no
reg hack to fix it and it's highly unlikely to be changed in future
versions.