Very serious problem with Outlook 2007, please help

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Guest

Yesterday I changed my windows password. It admonished that some data would
be lost. Since I don;t have any encryipted directories, I proceeded.
Today Outlook 2007 asks me for a password and I have no idea what it may be,
but suspect it may have been lost in that process yesterday.

Please help. This is extremely serious.

Since I can't open my mail, please answer to my wife's mail (sosa at sinfo
dot net).

Thank you.
 
"There are seldom technological solutions to behavioral problems."

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Alejandro Sosa asked:

| Yesterday I changed my windows password. It admonished that some
| data would be lost. Since I don;t have any encryipted directories, I
| proceeded.
| Today Outlook 2007 asks me for a password and I have no idea what it
| may be, but suspect it may have been lost in that process yesterday.
|
| Please help. This is extremely serious.
|
| Since I can't open my mail, please answer to my wife's mail (sosa at
| sinfo dot net).
|
| Thank you.
 
You are correct of course, Milly, but were not being a Most Valuable
Professional here, only providing a sort of scolding.

I think the Windows message should have been more explicit about the type of
data is encrypted withe the password. I am finding out it included stored
passwords. I really though it referred to encrypted folders which I have
used in the past. The message should have indicated how to create a password
disk, which is not obvious, or provided a link to do it. It should also have
indicated if there is any way to change your password without loosing
valuable data, which I presume there is.

BTW the Outlook 2007 password is generated by the system, so a user has no
way of knowing what it is. If anyone from the Outlook Team sees this, you
should not encrypt the file automatically unless the user provides the
password.

Luckily someone else at this site suggested purchasing a password recovery
program. Thanks to the suggester and to the program developers.

Alex
 
No version of Outlook automtically creates a password protected .pst file
unless the user enables it.

Say what you really mean.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Alejandro Sosa asked:

| You are correct of course, Milly, but were not being a Most Valuable
| Professional here, only providing a sort of scolding.
|
| I think the Windows message should have been more explicit about the
| type of data is encrypted withe the password. I am finding out it
| included stored passwords. I really though it referred to encrypted
| folders which I have used in the past. The message should have
| indicated how to create a password disk, which is not obvious, or
| provided a link to do it. It should also have indicated if there is
| any way to change your password without loosing valuable data, which
| I presume there is.
|
| BTW the Outlook 2007 password is generated by the system, so a user
| has no way of knowing what it is. If anyone from the Outlook Team
| sees this, you should not encrypt the file automatically unless the
| user provides the password.
|
| Luckily someone else at this site suggested purchasing a password
| recovery program. Thanks to the suggester and to the program
| developers.
|
| Alex
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| "There are seldom technological solutions to behavioral problems."
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Alejandro Sosa asked:
||
||| Yesterday I changed my windows password. It admonished that some
||| data would be lost. Since I don;t have any encryipted directories,
||| I proceeded.
||| Today Outlook 2007 asks me for a password and I have no idea what it
||| may be, but suspect it may have been lost in that process yesterday.
|||
||| Please help. This is extremely serious.
|||
||| Since I can't open my mail, please answer to my wife's mail (sosa at
||| sinfo dot net).
|||
||| Thank you.
 
Perhaps no previous version of Outlook created a password protected pst file
unless user enabled it, but the Outlook 2007 beta pst file had a random
character password, as found by the password recovery program, and for sure I
didn't provide it.

I am not blaming MS for my mistake, just suggesting more newbie friendly ways.
 

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