very important, please help

[dan c.]

Hi, this is my first post here. I have a problem, he is my cousin.
He came over during a party and spent some time alone with my laptop
computer. He is very computer savy, but not a very nice person. So
now I am afraid he has somehow gained access to my email account, like
he can read all of my mail from his computer. He comments on
transactions I have made, and should only be known to me. Is this
possible? He had his own CD's with him, so he could have loaded
anything to this laptop. If so, how do I find out what he has done
and how do I get rid of this problem? Thank you very much for any
advice. dan ps, all I can think of is to cancel my email account and
start anew.

 

[Shenan Stanley]

Hi, this is my first post here. I have a problem, he is my cousin.
He came over during a party and spent some time alone with my laptop
computer. He is very computer savy, but not a very nice person. So
now I am afraid he has somehow gained access to my email account,
like he can read all of my mail from his computer. He comments on
transactions I have made, and should only be known to me. Is this
possible? He had his own CD's with him, so he could have loaded
anything to this laptop. If so, how do I find out what he has done
and how do I get rid of this problem? Thank you very much for any
advice. dan ps, all I can think of is to cancel my email account
and start anew.

Change all passwords, make sure your firewall has no exceptions in it you
didn't put there...

 

[Guest]

Hi, this is my first post here. I have a problem, he is my cousin.
He came over during a party and spent some time alone with my laptop
computer. He is very computer savy, but not a very nice person. So
now I am afraid he has somehow gained access to my email account, like
he can read all of my mail from his computer. He comments on
transactions I have made, and should only be known to me. Is this
possible? He had his own CD's with him, so he could have loaded
anything to this laptop. If so, how do I find out what he has done
and how do I get rid of this problem? Thank you very much for any
advice. dan ps, all I can think of is to cancel my email account and
start anew.

It only can happen if He installed a Keyloger on your Laptop?.
Do you have An Anti-Virus with Firewall?, scan your system then set the
Firewall to alert you about every application trying to access the Internet
and you will see if there is such a program tracking your Keyboard Stroke.
Click Start >. Control panel >> Add/Remove Programs and check for the
Programs List there, if there is a strange name and you can search the net
for it and i use on your system.
Read the links below and try the manual removal if you found any thing:
What is Ghost Keylogger?
http://www.keylogger.net/documents/faq.html#q1

http://www.wilderssecurity.com/archive/index.php/t-111641.html

List of Keyloggers Parasites (manual removal instructions available):
http://www.spywareremove.com/remove-Keyloggers/index.html

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Any error message, have a look in the event viewer and post them here.
HTH.
nass

 

[dan c.]

Hi, this is my first post here. I have a problem, he is my cousin.
He came over during a party and spent some time alone with my laptop
computer. He is very computer savy, but not a very nice person. So
now I am afraid he has somehow gained access to my email account, like
he can read all of my mail from his computer. He comments on
transactions I have made, and should only be known to me. Is this
possible? He had his own CD's with him, so he could have loaded
anything to this laptop. If so, how do I find out what he has done
and how do I get rid of this problem? Thank you very much for any
advice. dan ps, all I can think of is to cancel my email account and
start anew.

It only can happen if He installed a Keyloger on your Laptop?.
Do you have An Anti-Virus with Firewall?, scan your system then set the
Firewall to alert you about every application trying to access the Internet
and you will see if there is such a program tracking your Keyboard Stroke.
Click Start >. Control panel >> Add/Remove Programs and check for the
Programs List there, if there is a strange name and you can search the net
for it and i use on your system.
Read the links below and try the manual removal if you found any thing:
What is Ghost Keylogger?http://www.keylogger.net/documents/faq.html#q1

http://www.wilderssecurity.com/archive/index.php/t-111641.html

List of Keyloggers Parasites (manual removal instructions available):http://www.spywareremove.com/remove-Keyloggers/index.html

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:http://support.microsoft.com/kb/883256
Scan for malware from here:http://onecare.live.com/site/en-gb/...//onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:http://www.bitdefender.co.uk/site/D...ttp://free.grisoft.com/doc/5390/lng/us/tpl/v5

2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:http://www.merijn.org/index.php
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log tohttp://aumha.net/viewforum.php?f=30,http://castlecops.com/forum67.html,http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Any error message, have a look in the event viewer and post them here.
HTH.
nass
--------www.nasstec.co.uk

Wow, thank you very much, I mean it. dan

 

[Gordon]

Hi, this is my first post here. I have a problem, he is my cousin.
He came over during a party and spent some time alone with my laptop
computer. He is very computer savy, but not a very nice person. So
now I am afraid he has somehow gained access to my email account, like
he can read all of my mail from his computer. He comments on
transactions I have made, and should only be known to me. Is this
possible? He had his own CD's with him, so he could have loaded
anything to this laptop. If so, how do I find out what he has done
and how do I get rid of this problem? Thank you very much for any
advice. dan ps, all I can think of is to cancel my email account and
start anew.

In addition, there is also the possibility that he has made a copy of
your email settings so that he can see emails you receive on his
computer. You need to change the password that your ISP has given you
for your email account.

 

[Guest]

Hi, this is my first post here. I have a problem, he is my cousin.
He came over during a party and spent some time alone with my laptop
computer. He is very computer savy, but not a very nice person. So
now I am afraid he has somehow gained access to my email account, like
he can read all of my mail from his computer. He comments on
transactions I have made, and should only be known to me. Is this
possible? He had his own CD's with him, so he could have loaded
anything to this laptop. If so, how do I find out what he has done
and how do I get rid of this problem? Thank you very much for any
advice. dan ps, all I can think of is to cancel my email account and
start anew.

It only can happen if He installed a Keyloger on your Laptop?.
Do you have An Anti-Virus with Firewall?, scan your system then set the
Firewall to alert you about every application trying to access the Internet
and you will see if there is such a program tracking your Keyboard Stroke.
Click Start >. Control panel >> Add/Remove Programs and check for the
Programs List there, if there is a strange name and you can search the net
for it and its use on your system.
Read the links below and try the manual removal if you found any thing:
What is Ghost Keylogger?http://www.keylogger.net/documents/faq.html#q1

http://www.wilderssecurity.com/archive/index.php/t-111641.html

List of Keyloggers Parasites (manual removal instructions available):http://www.spywareremove.com/remove-Keyloggers/index.html

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:http://support.microsoft.com/kb/883256
Scan for malware from here:http://onecare.live.com/site/en-gb/...//onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:http://www.bitdefender.co.uk/site/D...ttp://free.grisoft.com/doc/5390/lng/us/tpl/v5

2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:http://www.merijn.org/index.php
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log tohttp://aumha.net/viewforum.php?f=30,http://castlecops.com/forum67.html,http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Any error message, have a look in the event viewer and post them here.
HTH.
nass
--------www.nasstec.co.uk

Wow, thank you very much, I mean it. dan

Hi Dan,
Glad to help, after performing the cleaning procedure make the changes to
your Accounts Password to a Stronger one that cannot be guessed or cracked.
Assign a login Password for your account, it always secure if you create a
Guest Account and Limit the access/permission that this account can have.
How To Use the Group Policy Editor to Manage Local Computer Policy in
Windows XP
http://support.microsoft.com/kb/307882
HTH.
nass