Using Scanpst.exe

G

Guest

Novice User: Unable to locate any .PST files for using SCANPST.EXE.
Considering deleting, then reloading Outlook 2003, but wish to save existing
emails. Please advise first, how I can determine is scanpst will fix issues
- alternatively, how do save files for reload of program. Thank you. Mark
 
G

Guest

Hi Roady,
Interesting WebSite, that contains useful information that will help once I
have gotten to a recovered state with my Outlook. Thank you.

But it does not help my current affairs with the program - seems as though I
am unable to locate the Personal Folder that I have just created in eiter
Explorere or via the scanpst utility. I am able to export my inbox into a
personal folder, but then it seems to disappear.

I find MS's handling of email saving, transfering and maintenance to be
among the most attrociously ghastly of all their software blunders - do they
arrange a roomful of angry geeks about a circular table so as to devise the
most difficult manner for manipulating Outlook files - (rhetorical as I know
the answer already). This is a horrid experience.

I know that I am going to have to expend funds to have it fixed - which is
all the more annoying.

Annoyed in Rocklin.
 
R

Roady [MVP]

Rhetorical to who? Outlook keeps all its data in a single file which can be
transferred or backed up when Outlook is closed. Sounds pretty
straightforward to me. There is no need to Export anything.

Could you explain why you think you need to run scanpst.exe? What do you
expect it to fix?

You can find the location of your pst-files by going to Control Panel->
Mail-> Data Files...
Or in Outlook via File-> Data File Management...
 
G

Guest

Well, to me of course, do I presume too much Roady? Perhaps so, but still
one can always hope that Vista might be more "intuitive" on this subject. I
mean all we need do to save, open, close, send, delete, change, transfer and
otherwise tinker with a Word file, for example, is to simply go to the
directory where we saved the file. Versus, exploring in God-only-Knows what
sub directory to find what we need. I might also half expect (again I ask
for too much) that the online 2003 MS tutorials and the F1 guidance would
work - but no Personal Folders to be found - not even with an Explorer
search. Oh...maybe I'll try the .......control panel??? who would've ever
thought of looking there - and yet, that's where they are, just as you say.
(shaking my head in relief).

All of this seems simple to the expert, but you don't have much empathy for
the novice. To wit: my angst about geeks in general. I mean, I've never
felt inclined to pound my finance expertise over the head of the novice - I
suppose I am generally content. Say, if you want to be riddled with useless
gobbledigook on Venture Capital Financing, please allow me to confuse you
thoroughly - then expect you to use it in your daily life, only to cop 'tude'
whenever you ask me to explain "pre-money valuation" concepts - only then
might you "feel our pain".

Anyway, your social limitations notwithstanding, I was able to locate these
darned files using control panel - so you were of great help afterall.

Oh, as to why: I can't even delete an email without the "run scanpst.exe or
die now" warning. It is running now as I type - wish me luck (translated: to
hope for the best for someone in challenge). grin...

Rhetorical to me my friend...only to me.

All in fun - we could probably be really great friends Roady - after you
complete those social interaction courses.

Cheers mate,

A less annoyed Mark in Rocklin, CA (where June Cleaver gets a T*T job)
 
R

Roxana

If you plan to, or can run Scanpst.exe - and this because Outlook has become
corrupt and displays such an error. (for instance: in the GUI - in Outlook
2002),- then you should *first* back-up / copy the corrupt .pst to some
location. After doing that, you can run Scanpst.exe on the file. If it still
shows up as corrupt after that initial run of Scanpst.exe., re-run
Scanpst a second time on that same said .pst file.

Amazingly, this method saved my bacon and worked for me, where a trial
version of a Mail recovery program promised to do so - only *after* I
would purchase a full licensed version.

"Mark of Rocklin" wrote in
message news:[email protected]...
Novice User: Unable to locate any .PST files for using SCANPST.EXE.
Considering deleting, then reloading Outlook 2003, but wish to save existing
emails. Please advise first, how I can determine is scanpst will fix issues
- alternatively, how do save files for reload of program. Thank you.
Mark
 
P

Pat Willener

Before you run scanpst against your PST file, it is always a very good
idea to make a backup (of you PST file, while Outlook is closed).
 

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