Username Display Problem

[Lando]

We are using Outlook 2003. When I rename a user in active due to marriage,
etc. I
change the user's active directory account name to reflect the change. I do
see the recipent policy take affect and it changes their email address.
However when in Outlook 2003 and I start typing their name it comes up with
part of the old name. Example:

'Prince Albert' displays when typing in the To: field as 'Prince Albert
<PAlbert>'

If I rename 'Prince Albert' to 'Prince Bumble' the display when typing in
the To: field displays as 'Prince Bumble <PAlbert>'

Does anyone know why this is happening and how to fix it?

Thanks,
Lando

 

[JeffG]

Are you talking about the "auto-complete" function in Outlook? If so,
those entries are cached lcoally - when there is a change such as you
describe, the Outlook users will need to delete the current entry
(just highlight it when it pops up and press the delete key), then
re-address the mail - once the mail is successfully address, the
auto-complete entries will be correct.

You can also disable and then re-enable the function to rebuild the
entire list...

There are a few other odd naming problems that your question could be
related to, but the Auto-Complete is the most frequently asked one.

HTH
JeffG