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[Guest]

I have a Toshiba Satellite A70/A75 Series laptop, running Windows XP home
edition. There is only one user on the machine. Earlier today, I turned my
laptop on, hit my name at the first signin page. The computer booted up, but
the desktop was a generic page that says Satellite, with icons that won't
open. I need to know how to make my user profile open so I can acces my
computer. Any help would be greatly appreciated.. Thanks!

 

[Galen]

In Cheri had this to say:

My reply is at the bottom of your sent message:

I have a Toshiba Satellite A70/A75 Series laptop, running Windows XP
home edition. There is only one user on the machine. Earlier today, I
turned my laptop on, hit my name at the first signin page. The
computer booted up, but the desktop was a generic page that says
Satellite, with icons that won't open. I need to know how to make my
user profile open so I can acces my computer. Any help would be
greatly appreciated.. Thanks!

You have a corrupted profile...

Corrupt Profile:
http://kgiii.info/windows/XP/general/corrupt_profile.html

You'll want to log in via safe mode to the admin account, create a new
account, and move the stuff over...

After that you should be all set.

Safe Mode:
http://kgiii.info/windows/all/general/safemode.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes

 

[Guest]

Galen,
Thanks for the quick reply. I'm heading home now, to "try" to get this thing
working right. I might need more assistance later tho... Thanks again!
Cheri

 

[Guest]

Galen,
One last question... When I copy this over, her settings will all be
there..correct?
Thanks!

 

[Galen]

In Cheri had this to say:

My reply is at the bottom of your sent message:

Galen,
One last question... When I copy this over, her settings will all be
there..correct?
Thanks!

They should be. Backing up is always good.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes