User name and Passport

[Guest]

After a couple of trouble free months of Windows Mail, a Security box has
appeared demanding my user name and passport before allowing access to my
Mail.

I have tried every combination of user name and passport to no avail.

Any suggestions?

 

[Gary VanderMolen]

That problem is usually caused by using a non-compatible
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen