User Accounts

[Dreadlord_20]

Recently started having problems with my user accounts with Windows XP. When
i try to access them, my window stays a blank blue eternally

I can't change my password or add or remove any accounts, i have ran spyware
and virus programs. Nothing seems to work.

 

[Newbie Coder]

Dreadlord,

All accounts or just one?

Maybe you have corrupted the profiles

Right-click My Computer | Properties and search for 'User Profiles' & are they known or
unknown?

 

[Dreadlord_20]

I can't change anything in my user accounts, opening it in Control Panel just
gives me a blue window. Its known it just has 1 administrator file under
what you told me to do.

 

[Newbie Coder]

Dreadlock,

What if you right-click MY COMPUTER | MANAGE | LOCAL USERS & GROUPS an change your accout
to MEMBER OF 'ADMINISTRATORS'?

 

[Dreadlord_20]

Sorry if i seem a little new to some of these, i've never really had to get
into them before >>
Opening up that path, i have 2 folders user and groups

<User>
Administrator
Guest
HelpAssistant
Support_388945a0
<Groups>
Is just a bit longer with the same general options

Not sure what i'm looking to change here