Many thanks Sharon for your advice.
Didn't quite follow about making one profile
administrator then changing its status but will show
hubby and will re read it tomorrow when bright and sparky.
The next option might be an idea.
I did see your mention of program not being in ALL USER
start up and would love a step by step guide of checking
that.
I have checked all users and scanner and the program tht
came with it are there and in Default User. However I
cannot locate start up for my own profile, I did check
windows etc but am obviously not looking in right area.
I would like to make sure we have not just missed
something simple. I can tell you when the techo was here
in our home for two hours and left shrugging saying nope
can't do it after them espousing "oh not a problem,we can
do a simple thing like that".
I will look up the site you mentioned also.
Will check back.
Feel free to email me privately if you do not think reply
her appropriate.
Thanks
Suzanne
Regarding ALL USERS: Open Windows Explorer to Documents and Settings\All
Users. There will be folders here for Desktop, Start Menu and within the Start
Menu folders is the Startup folder. A quick way to the Start Menu folders is to
right click the Start button and select Explore or Explore All Users.
While logged on to any account, using Start> Run> MSCONFIG will show a list
of almost all startup items - not just the ones that load from the Startup
folder of the Start Menu.
XP creates each desktop and start menu at logon. Items in All Users are
present for everyone. Items that appear only in one individual's folders
are present only when they are logged on. Managing what appears in what
accounts folders can go a long way in customizing the system on a per user
basis.
Regarding access:
There are restrictions within XP for some accounts: registry keys that
cannot be written to and folders that cannot be accessed by anyone
except "system" and administrators. If a program appears to install
properly for all users but will not run, it is hitting one of those road
blocks. It is not uncommon for the programs that end to have these
problems to be directly related to the operation of hardware devices.
This is a flaw in the design of the program. If general workarounds won't
address the problem, a more specific workaround is needed from the
program vendor. Some have released updates (patches or entire
programs) that give functionality in XP.
In cases, where the hardware vendor is not cooperative, alternative
software solutions might be available but it may be necessary to replace the
device with one that is XP compliant and that uses software suitable for XP.
While I can sympathize to a point with the vendors about support costs
(which includes software and drivers), I sympathize more with the people
who purchased hardware devices expecting them to work! I had a nice
little HP printer that the company decided not to provide XP drivers for.
Luckily it worked okay with a generic driver but when it came time to
replace it, I did not purchase that brand again.