use outlook 2002 after outlook 2003

O

organicman

I have been using Office 2003 with all the applications. When upgrading, I
got a "not a Genuine Advantage program" message.
So I took my Genuine Office XP and re-installed that, thinking to get back
to my Genuine programs.
This caused the famous...you can't have Outlook 2002 and Outlook 2003 on the
same computer.
I dumped the older 2002, but now Outlook 2003 won't let me make copies of
the folders to the older 97-2002 format, and it won't work now. It no longer
sends & receives.
How do I get back to being able to use either the Outlook 2003 or 2002?
 
D

DL

Maybe 2003 is not activated? and if its not genuine then you may not be able
to activate it
 
O

organicman

Thank you DL.
I believe that is the case. 2003 is no longer activated, and won't let me.
"Not Genuine...."

"the operation failed"Error message when trying to do anything with outlook
2003, except I can see my saved emails and read them, and I can open the
Address Book.
 
D

DL

Assuming a winxp PC try in outlook express Importing the msgs from Outlook
I dont use the Windows Address book so I'm unsure if you can Import outlook
contacts.
If a Vista PC import msgs & contacts in windows Mail.

The only alternative route, I believe, would be uninstall 2003, install the
office 2007 trial, use outlook 2007 to connect to your old data then create
an earlier version pst & copy your data to that.
 
O

organicman

If I uninstall 2003 outlook, will I lose all the emails and addresses/contact
info that are there if I don't do something with the data personal file
folders first. Do I have to save them before I uninstall the program that
runs them now?
 
D

DL

Uninstalling Office has no impact on data, allthough as with any PC process
a backup is allways wise
 
O

organicman

So back to "uninstall 2003, install the office 2007 trial, use outlook 2007
to connect to your old data then create an earlier version pst & copy your
data to that."

Ok, and after that I have Office 2007 trial and Genuine XP Office 2002. If I
am staying in Genuine, with updates, will I have any trouble opening both
Outlooks. Do I need to un-install my Genuine 2002 as well?
 
D

DL

Only a single instance of Outlook can be installed, you should completely
uninstall the trial, clear temp files & reboot before installing Office 2002
 
L

Lz

I need to know if this worked? I've had no success even to try and start
Outlook2002 (without importing old data files)
 
D

Diane Poremsky [MVP]

do you get any errors?

note that if you used unicode pst in outlook 2003, you won't be able to
open or import the old data into outlook 2002.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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