USB problems with plug and play devices.

[Guest]

Recently I purchased the In-sight Motion Webcam - Model# IC825C and installed
it into windows vista. It took several attempts to laod, but it finanly did
work. The camera was able to work for about 3 weeks, although t the actual
software for the camera didn't work, I could make the camera adjustments in
windows Live or Yahoo Messenger. Several of the important camera features
didn't work. Last week, Iwent to move my desk, and I put my computer in a
more webcam friendly positon. When i restarted the computer the camera
wouldn't work. I unistalled the software and treid to reload the software. I
even went to the manufacturer of the camera and got the Vista drivers. The
Operating system could not recognise the camera in the USB ports, no matter
what ports i used. The Operating system, would report a USB PC camera was
there, but it wasn't the right camera. The suggestion tool said that windows
has attempted to install the Trust WB-3550TP Mini USB2, but the driver was
not supported by vista, and sent me to a huge hardware compatibility list.
The information seemed helpful, until you realise, i bought a IN-Sight Motion
Webcam- Model IC825C which is made by Micro Innovations, and not Trust. I
think what is happening after i have analyzed this for qa couple of days is,
the operating system, has the wrong information, and isn't recognizing the
right camera. I don't really know how to explain this, but it seems to me,
the OS is filled with inaccurate data on certain manufacturers peripherials.
The OS can recognize that something is on the USB port sometimes, but it
selects the wrong data for the plug-in-play device. I don't really know what
to do. I tried to reinstal windows, but it wouldn't reinstal, and it reverted
back to my original copy of windows vista. That fact that it did that, is
really cool. In the past, that might have meant a 3 day session on reloading
system files. I don't accept the manufacturers explaination, that the
hardwareis incompatible with the OS. If that were so, why would they have
made a VISTA driver, knowing the camera can't work. I think their tech assist
was giving me some bad information. I say this, because the operating system
was running the camera a while ago for 3 weeks. I think the data stored in
the OS for the plug-in-play devices are faulty. I totally based this on a
pure guess, because, i am not exactly sure how windows vista actually
recognizes Plug-in=play devices currently. I am going to try the reload the
root hub fro the usb ports one at a time technique, to see what that does.
Also, because i was thinking of doing that.

 

[Cal Bear '66]

This solution has worked for some people with problematic USB devices:

Locate the file INFCACHE.1 in C:\Windows\inf

Right click on the INFCACHE.1 file, select Properties >Security > Edit, and give
your account full control.

Delete INFCACHE.1, or rename it to INFCACHE.1.BAK or temporarily move to your
desktop.

REBOOT

If this works for you, you can delete the INFCACHE.1 file. Windows will not
recreate it.

 

[Guest]

hi Cal, i tried your solution but windows won't allow me to have full account
control so obviously i cant change or delete ifcache. is there something i
can do to get vista to give me full control so i can proceed?

 

[Cal Bear '66]

Right click INFCACHE.1 and select Properties. On the Security tab, press the
Edit button and approve UAC. Highlight Users and check the Full Control check
box. Press the Apply button. Press OK. Now you can delete, rename or move.


I Bleed Blue and Gold
GO BEARS!

 

[Guest]

hey Cal, thanks again but when i follow your instructions i receive an
"Access Denied" message when i click the "Apply" button. is there a way i can
gain access so i can try again?

 

[Cal Bear '66]

Are you logged on as an Administrator?

(I'm also in NYC -- Manhattan.)


I Bleed Blue and Gold
GO BEARS!

hey Cal, thanks again but when i follow your instructions i receive an
"Access Denied" message when i click the "Apply" button. is there a way i can
gain access so i can try again?

 

[Guest]

hey Cal, small world eh?
i am logged on as administrator. i was able to switch to full control and
changed infache to infcache.1.bak but i'm still experiencing the same issues.
i decided to see if my hardware was being recognized in Device Manager and
they are listed when plugged in but again i'm being asked to install drivers
for my usb plug and play devices. i'm really at a loss here. thanks for all
your time Cal, greatly appreciated.

 

[Tomi]

Technician said that there was an internal disk fault with some electricity
component. I'll get a new probably tomorrow.

 

[Guest]

hi Tomi, internal disk fault with your pc or with your device? if it was with
your pc how could you tell?