USB Print Support

[Guest]

I have attempted to install a new Canon Pixma iP1500 USB printer. I receive
the following error when Found New Hardware attempts to install the driver,
"An error occurred during the installation of the device." I can install
this printer on another computer running XP home and it works. I have updated
the motherboard's USB drivers and Canon's XP printer driver. What else can I
do?

 

[Guest]

I have attempted to install a new Canon Pixma iP1500 USB printer. I receive
the following error when Found New Hardware attempts to install the driver,
"An error occurred during the installation of the device. The data is
invalid." I can install this printer on another computer running XP home and
it works. I have updated the motherboard's USB drivers and Canon's XP printer
driver. What else can I do?

 

[Cari \(MS-MVP\)]

Are you logged on as an Administrator?

 

[Guest]

yes, I'm logged in as an Administrator.