USB One Touch II Drive

[Thomas]

I just bought a new system with Vista Home Premium and my only problem has
been writing to my Maxtor One Touch II USB external drive in Quicken. When
I had my drive on the old system, one of the things I used it for was a
backup copy of my quicken file. After I installed Quicken on the new
machine, I pointed the Quicken software to the USB drive in order to use
that file. It did it fine. It read the file and opened it up for me. When
I went to backup my file it tells me "unable to access the disk in drive J,
be sure the disk is not write protected". There really isnt a disk in drive
J because drive J is a disk, the one touch USB disk. Im not sure why it is
doing this. I can write to the USB one touch using other applications. Is
this a quicken problem? Any help would be appreciated. Thanks.

Thomas

 

[R. McCarty]

What version of Quicken ? - most all Intuit programs prior to the last
two year releases aren't Vista compliant. Intuit wrote or coded their
older programs using methods that aren't allowed ( or work ) under
the newer Vista kernel. It's not a Vista problem but a Quicken issue.
You might check Intuit's site and make sure your version is fully up
to date with patches/updates.

 

[Thomas]

What version of Quicken ? - most all Intuit programs prior to the last
two year releases aren't Vista compliant. Intuit wrote or coded their
older programs using methods that aren't allowed ( or work ) under
the newer Vista kernel. It's not a Vista problem but a Quicken issue.
You might check Intuit's site and make sure your version is fully up
to date with patches/updates.

It's Quicken 2004 but I actually solved the problem. I went to the drive
properties and set the permissions for anyone who uses the computer, which
is only me. But like you say, with a newer version of Quicken I may have
not had to do that. It does work though. Thanks for the input.

Thomas