USB on Biostar M6TBC/Intel 82371

[Annie Johnson]

I am running a Celeron 333 on a Biostar M6TBC motherboard
and am getting an error "This device cannot start (code
10)" on the USB ports--"Intel 82371AB/EB PCI to USB
Universal Host Controller". The driver is from Microsoft
dated 11/14/99 and is version 5.0.2183.1

Driver details shows 4 files as follows:
WINNT\System32\drivers\uhcd.sys
.. . . .\usbd.sys
.. . . .\usbhub.sys
.. . . .\usbui.sys

I tried to get new drivers from Intel, but they come in
cab files with a setup program and when I try to load them
with the setup program I get a message that Windows 2000
drivers will be used. I have not been able to find
drivers from Biostar, as they no longer have drivers for
this motherboard on their site.

Any help will be appreciated.

Thanks!
Annie Johnson

 

[Mike Brown]

I am running a Celeron 333 on a Biostar M6TBC motherboard
and am getting an error "This device cannot start (code
10)" on the USB ports--"Intel 82371AB/EB PCI to USB
Universal Host Controller". The driver is from Microsoft
dated 11/14/99 and is version 5.0.2183.1

Driver details shows 4 files as follows:
WINNT\System32\drivers\uhcd.sys
. . . .\usbd.sys
. . . .\usbhub.sys
. . . .\usbui.sys

I tried to get new drivers from Intel, but they come in
cab files with a setup program and when I try to load them
with the setup program I get a message that Windows 2000
drivers will be used. I have not been able to find
drivers from Biostar, as they no longer have drivers for
this motherboard on their site.

Any help will be appreciated.

Thanks!
Annie Johnson

Try this:

http://support.microsoft.com/default.aspx?kbid=329184

--

Mike Brown
Asset Forwarding Corp.
EPA-compliant Electronics Recycling
DoD 5220.22-M Data Elimination
http://www.assetforwarding.com

 

[Guest]

Thought I was up to date on service packs, but checked the
computer and was not. Unfortunately, this did not fix the
problem--uninstalled and reinstalled the USB driver after
installing SP4 and it sill "cannot start". Any other
ideas are welcome.

thanks!
Annie Johnson

 

[Mike Brown]

Thought I was up to date on service packs, but checked the
computer and was not. Unfortunately, this did not fix the
problem--uninstalled and reinstalled the USB driver after
installing SP4 and it sill "cannot start". Any other
ideas are welcome.

thanks!
Annie Johnson

Your answer may be in the rest of the article, especially:

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Windows 2000
service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the
following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


--

Mike Brown
Asset Forwarding Corp.
EPA-compliant Electronics Recycling
DoD 5220.22-M Data Elimination
http://www.assetforwarding.com