USB Not working

[jgt]

Recently I was forced to rebuild my WinXP Pro system and shortly after that
most of my USB ports failed to work. I have a MSI Mother Board P6N SLI
Platinum, I'm using the built-in RAID 5 for a three drive 1.8TB and a 3ware
RAID5 for another 1.8TB. The boot drive is a 250GB IDE, on the forth channel
of the built-in SATA controller I have a 1TB work drive. As a test I have
another 250GB IDE drive on second IDE controller with my CD/DVD drive. All
of the internal drives seem to work OK. The MB has two front USB ports and
four back ports, I've added two-five port USB adapter cards. Before the
rebuild for the most part all of the USB ports worked, since the rebuild 99%
of the time when I plug a USB device (external HD or thumb drive) I don't
see the device and when I look in the device manager there are no errors. If
I plug the device into another computer I can use it. Any suggestions to get
the USB ports working?

 

[Andrew E.]

Being that the boards chipset is all nvidia,not intel,go to nvidia &
install thier
chipset installation utility.This gives xp the info on how to set usb and
other
board controllers.Oddly,intels utility wont fully install till SP2 is
installed,nvidia
probably wont either as SP2 gives xp its usb capabilities,one can run before
& after SP2...Also,once all xp,nvidia drivers/software are installed,open
device
mgr,system devices,click on all one at a time,select "update drivers"...

 

[Malke]

Being that the boards chipset is all nvidia,not intel,go to nvidia &
install thier
chipset installation utility.

Wrong again, Andrew. The OP should go to the motherboard mftr.'s website,
not the chipset mftr.

Malke

 

[Malke]

Recently I was forced to rebuild my WinXP Pro system and shortly after
that most of my USB ports failed to work. I have a MSI Mother Board P6N
SLI Platinum, I'm using the built-in RAID 5 for a three drive 1.8TB and a
3ware RAID5 for another 1.8TB. The boot drive is a 250GB IDE, on the forth
channel of the built-in SATA controller I have a 1TB work drive. As a test
I have another 250GB IDE drive on second IDE controller with my CD/DVD
drive. All of the internal drives seem to work OK. The MB has two front
USB ports and four back ports, I've added two-five port USB adapter cards.
Before the rebuild for the most part all of the USB ports worked, since
the rebuild 99% of the time when I plug a USB device (external HD or thumb
drive) I don't see the device and when I look in the device manager there
are no errors. If I plug the device into another computer I can use it.
Any suggestions to get the USB ports working?

After you install an operating system, you then need to install the drivers
for all your hardware. This includes the motherboard (chipset) drivers,
which will solve your USB issues. See below for general drivers
information.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

Malke

 

[Kelly]

Hi all,

In addition: I have found as of late this gets cleared up after installing
SP2. Either way, see if lines 338 and 400 helps:
http://www.kellys-korner-xp.com/xp_tweaks.htm

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Happy Birthday if today is your birthday!

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[jgt]

Thanks Kelly, assuming I understand what you are trying to tell me I did
make some changes to the registry (see below). Also I have SP3 installed on
my WinXP Pro system.

Ref line 400 - I did NOT have the entry for
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR\Enum]
"0"="USB\\Vid_116f&Pid_0005\\20031015193616796"
"Count"=dword:00000001
"NextInstance"=dword:00000001
Under USBSTOR in the left-nav pane I added "Enum" in the right-pane for Enum
I added"0"="USB\\Vid_116f&Pid_0005\\20031015193616796"
"Count"=dword:00000001
"NextInstance"=dword:00000001

I was confused by the "0"="USB\\Vid_116f&Pid_0005\\20031015193616796" entry
but I think I got it right (but I'm not sure). I have four entries in the
right-pane
(1) (Default), type is REG_SZ, Data is (value not set)
(2) 0, type is REG_SZ, Data is "USB\\Vid_116f&Pid_0005\\20031015193616796"
(I did NOT add the quite marks)
(3) Count, type is REG_DWORD, Data is 0x00000001 (1)
(4) NextInstance, type is REG_DWORD, Data is 0x00000001 (1)

Ref line 338, everything was there but I did make one change for the
ImagePath, the first hex pair was 53, 00 and I changed it to 73, 00

I have a one USB item working (it has since I rebuilt the system), my mouse
(Microsoft)

As a test
(1) I plugged in a thumb-drive (I use the USB port on the MB and on one of
my adapter cards) and the system saw it and I could use it
(2) I plugged in an external USB drive that I've used for years, it was
previously attached to this system. It works if I plug it into the MB USB
port, it works in one of my adapter cards but not the other.
(3) I plugged in a second external USB drive (same make as the above) and it
worked in the MB port and the card that the above worked in. The second card
failed to see the unit.
(3) I plugged in a third external USB drive (Seagate 400GB) with the same
results as above
(4) I plugged in a 4th external USB drive (Kingwin). I hear the system
respond but I never see the drive. The one card that has not seen the other
drives does not see this drive either. Is it safe to assume that I need a
specific driver for this unit? Per the Kingwin site I should not need any
thing special.
(5) I plugged in a 5th external USB drive (Eaglebit with a Kingwin tray) -
this did not work in any port. I then plugged it into my laptop and again it
did not work. At this time I assume that either the Eaglebit enclosure or
the Kingwin tray is defective.

At this point I feel that I've made some very good progress (with your help
of course) and think that my second USB adapter card is either defective or
I need some specific drivers and my one external enclosure is sick.


--
jgt

Hi all,

In addition: I have found as of late this gets cleared up after
installing SP2. Either way, see if lines 338 and 400 helps:
http://www.kellys-korner-xp.com/xp_tweaks.htm

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Happy Birthday if today is your birthday!

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm