USB Mouse Problems - Strange

[Mike950]

The USB IBM laser Mouse on my XP machine is locked up when the computer is
turned on. If I unplug it from the USB port and plug it back in, it works.
This just started a couple of days ago and I can't figure out how to fix it.
I've tried reloading drivers but that doesn't work. I used a different USB
port and that didn't help. I checked for malware and the computer seems to
be clean. Any ideas will be appreciated. Thanks. PS: I've also tried
another USB mouse and get the same results.

 

[SC Tom]

The USB IBM laser Mouse on my XP machine is locked up when the computer is
turned on. If I unplug it from the USB port and plug it back in, it
works.
This just started a couple of days ago and I can't figure out how to fix
it.
I've tried reloading drivers but that doesn't work. I used a different
USB
port and that didn't help. I checked for malware and the computer seems
to
be clean. Any ideas will be appreciated. Thanks. PS: I've also tried
another USB mouse and get the same results.

Has there been any new hardware, software, or updates recently installed?
You could always try a System Restore to before a couple of days ago and see
if that fixes the problem.
If you do a CTRL-ALT-DEL and bring up Task Manager while the mouse is
locked, is there anything that's hogging system resources?

 

[nass]

The USB IBM laser Mouse on my XP machine is locked up when the computer is
turned on. If I unplug it from the USB port and plug it back in, it works.
This just started a couple of days ago and I can't figure out how to fix it.
I've tried reloading drivers but that doesn't work. I used a different USB
port and that didn't help. I checked for malware and the computer seems to
be clean. Any ideas will be appreciated. Thanks. PS: I've also tried
another USB mouse and get the same results.

Is this your mouse:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67145

Did you make sure the connection is firmly connected to the USB port?
Try to run the system file checker:
sfc /scannow

Also try to updates the Motherboard drivers from the manufacturer of the
Motherboard or the system.

HTH
nass

 

[Mike950]

I gave some incorrect information in my first post. This is an IBM USb mouse
but I originally had it connected to the PS2 port using an adaptor. Off and
on for several months now, the mouse would be inactive when the computer was
turned on and I would turn off the computer, unplug the mouse, plug it back
in and restart the computer (sometimes two to three restarts before the mouse
would activate). I got tired of that, so I took off the PS2 adapter and
plugged it into a USB port. It worked fine for about a week or two then
started this behavior where it is inactive when the computer is turned on and
I have to unplug it and plug it back in before it activates. It's acting
like Windows can't recognize the mouse unless it is plugged in after Windows
is fully loaded. Like I said, I've reloaded the drivers and tried another
USB mouse and have the same problem.

When I googled this problem I found tons of posts on similar problems and
one suggestion was to "delete" the USB Root Hubs in Device Manager and let
them reset upon reboot. In WinXP there is no delete option, only Update,
Disable and Uninstall. Should I try the Uninstall for each USB Root Hub?

To: SC Tom, There has been no hardware or software added but there has been
several Win Updates since this problem has been going on. System Restores
didn't help and there doesn't seem to be anything "hogging system resources".

To: nass, No, it's an IBM mouse Model M027FO but the same thing is
happening with another IBM mouse model M028B0. Both of these work fine on
another computer so it's not the mouse. I have tried three different USB
ports and get the same results, so it's not the USB ports (plus this same
thing was happening when I used the PS2 adapter).

The strange thing is that the mice work when they are plugged in to the USB
port after Windows has loaded but won't work if they are already plugged in
when the computer is started.

Thanks for the help.

 

[SC Tom]

I gave some incorrect information in my first post. This is an IBM USb
mouse
but I originally had it connected to the PS2 port using an adaptor. Off
and
on for several months now, the mouse would be inactive when the computer
was
turned on and I would turn off the computer, unplug the mouse, plug it
back
in and restart the computer (sometimes two to three restarts before the
mouse
would activate). I got tired of that, so I took off the PS2 adapter and
plugged it into a USB port. It worked fine for about a week or two then
started this behavior where it is inactive when the computer is turned on
and
I have to unplug it and plug it back in before it activates. It's acting
like Windows can't recognize the mouse unless it is plugged in after
Windows
is fully loaded. Like I said, I've reloaded the drivers and tried another
USB mouse and have the same problem.

When I googled this problem I found tons of posts on similar problems and
one suggestion was to "delete" the USB Root Hubs in Device Manager and let
them reset upon reboot. In WinXP there is no delete option, only Update,
Disable and Uninstall. Should I try the Uninstall for each USB Root Hub?

To: SC Tom, There has been no hardware or software added but there has
been
several Win Updates since this problem has been going on. System Restores
didn't help and there doesn't seem to be anything "hogging system
resources".

To: nass, No, it's an IBM mouse Model M027FO but the same thing is
happening with another IBM mouse model M028B0. Both of these work fine on
another computer so it's not the mouse. I have tried three different USB
ports and get the same results, so it's not the USB ports (plus this same
thing was happening when I used the PS2 adapter).

The strange thing is that the mice work when they are plugged in to the
USB
port after Windows has loaded but won't work if they are already plugged
in
when the computer is started.

Thanks for the help.

Yes, go ahead and uninstall them. When you reboot afterwards, be sure all
USB items are unplugged before the PC comes back up. Hopefully, the fresh
reinstallation will take care of the problem.

 

[Mike S]

The USB IBM laser Mouse on my XP machine is locked up when the computer is
turned on. If I unplug it from the USB port and plug it back in, it works.
This just started a couple of days ago and I can't figure out how to fix it.
I've tried reloading drivers but that doesn't work. I used a different USB
port and that didn't help. I checked for malware and the computer seems to
be clean. Any ideas will be appreciated. Thanks. PS: I've also tried
another USB mouse and get the same results.

Sound like this is worth a try?

http://www.windowsnetworking.com/articles_tutorials/Troubleshooting-Windows-Shutdown.html

"...What I can tell you though is that pariphrial devices are especially
notorious for causing the problems. This is especially true of high end
keyboards and mice with lots of extra features, and of various USB
devices. I have even heard of cases in which USB devices would cause the
reboot problem if they were plugged directly into the system’s USB port,
but the problem would go away if the devices were plugged into a USB hub
instead."

Mike

 

[Mike950]

Thanks everyone for the suggestions. I tried all of them but nothing worked.
Since both mice were IBM mice (made by who knows), I decided to try another
brand. I borrowed the HP USB mouse that came with my grandkids HP computer.
It worked fine after Windows loaded the drivers. Comes on right away when
Windows loads. So it must have something to do with a recent WinXP update on
this machine not liking the IBM mouse/mice because it has worked fine on this
machine for years. Both the IBM mice work fine on another WinXP machine I
have so it's just this compuer. Very strange but then a lot of computer
problems are.

Thanks again for the help. I'll buy another mouse and this problem should
be solved.