USB Modem|Mouse conflicts-no mouse right click anymore. Help!

  • Thread starter Thread starter 58toyopet
  • Start date Start date
5

58toyopet

Installed a new Diamond USB Hardware modem on COM 4 and now my mouse(PS/2
w/adapter) will no longer right-click. No driver needed for install but I
think W2KPro installed an *.inf file from the WINNT/system32 folder. Tried
modem on COM 5 and changing Interrupt from 4 to 3 and it didn't help.
Installing Intellimouse was no fix either. Possible IRQ or COM conflicts? I
am lost so if anyone can reply with a possible fix I appreciate. Running
IE6.

TIA!

58Toyopet
 
What do the settings for the mouse & modem say in Device Manager?
Click to expand...

Device Manager Settings: Modem Properties

General Tab: SM56USBSL V.92 Modem #2
Device type: Modems
Manufacturer: DIAMOND
Location: USB Device

Device Status: This device is working properly

Device usage: Use this device (enable)

_________________________________________________________________________

Modem Tab: Port: COM5
Speaker volume: Off
Maximum Port Speed: 460800
Dial Control: Wait for dial tone before dialing(checked)

_________________________________________________________________________

Diagnostics Tab:

Modem Information: Field: Hardware ID
Value: USB\Vid_0483&Pid_7554&Rev_0200
Command: (empty)
Response: (empty)
Logging: (unchecked)

_________________________________________________________________________

Advanced Tab:

Extra Settings: Extra initialization commands: (empty)

Advanced Port Settings: Use FIFO buffers(checked)

Receive Buffer: High (14)

Transmit Buffer: High (16)

COM Port Number: COM5

_________________________________________________________________________

Driver Tab:

SM56USBSL V.92 USB Modem #2

Driver Provider: DIAMOND

Driver Date: Not available

Driver Version: 3.20.4.384

Digital Signer: Not digitally signed

_________________________________________________________________________

Power Management Tab:

SM56USBSL V.92 USB Modem #2

Allow this device to bring the computer out of standby: (checked)

_________________________________________________________________________
_________________________________________________________________________

Device Manager Settings: Mouse Properties

General Tab: Microsoft PS/2 Port Mouse (Intellipoint)

Device type: Mice and other pointing devices
Manufacturer: Microsoft
Location: on PCI bus
Device status: This device is working properly
_________________________________________________________________________

Advanced Settings Tab:

Sample Rate: 60 reports / second
Wheel Detection: Assume wheel is present
Input Buffer Length: 100 packets
Fast Initialization: (checked)
_________________________________________________________________________

Driver Tab:

Microsoft PS/2 Port Mouse (Intellipoint)

Driver Provider: Microsoft
Driver Date: 03-Jun-04
Driver Version: 5.20.413.0
Digital Signer: Microsoft Windows Hardware Compatibility Publi
-sher
___________________________________________________________________________

Resources Tab: Microsoft PS/2 Port Mouse (Intellipoint)

Resource settings:
Resource type: Interrupt Request
Setting: 12
Conflicting device list: No conflicts
___________________________________________________________________________

Power Management Tab:

Microsoft PS/2 Port Mouse (Intellipoint)

Allow this device to bring the computer out of standby: (unchecked)

___________________________________________________________________________


Thanks for helping out as I will be monitoring this thread for your ongoing
support. :-D

58Toyopet
 
Daft question but have you tried another mouse ?

Jud
Click to expand...

Not daft but smart question. Yes, I have tried another mouse and it would
only move the cursor around not allow me to click left or right. Probably
because it was an older USB mouse. Thanks for any further thoughts you may
have. :-D

58Toyopet
 
have you tried deleting the mouse from the hardware list and
allowing OS to find it again ?

If you remove the modem is the problem with the mouse
resolved ?
 
have you tried deleting the mouse from the hardware list and
allowing OS to find it again ?

If you remove the modem is the problem with the mouse
resolved ?
Click to expand...


Yes, uninstalled both the mouse and driver, rebooted and still had
same trouble.

Later, removed modem(uninstall) & removed driver. After reboot, with no
modem or driver on system(hardware or software), same trouble.

I don't know if by installing the new modem some settings were changed in
the IRQ or port settings or maybe even in the registry but nothing we've
tried so far seems to be working.

Note: I've tried to reverse the mouse buttons in the mouse settings(right-
handed vs. left-handed). The physical right button then works but brings up
only the menus normally associated with a left-click. Hence, both buttons
on mouse are working but the context menu and anything else normally
associated with the right button is disabled.

Please keep this thread going folks as I am VERY grateful to all who can
offer their advice or thoughts. TIA!

58Toyopet
 
Update on the mouse problem:

Fiddled around with settings in Intellipoint and manually reset everything
to factory defaults with exception of setting both left buttons and both
right buttons on Trackball Explorer to click and right-click respectively.
(I have a Logitech Marble Mouse with only two buttons). Somewhere in the
duplication it must have enabled whatever was previously disabled.
Everything is back to normal now and the mouse is working fine.
Thanks to all who offered their advice and support as it was greatly
appreciated during my time of frustration.

58Toyopet
 
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