Usb flash drive cause the computer reboot

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G

Guest

When, I connect any USB device to my HP WindowsXP causes it to shut down and
reboot.
And then, when it starts again it gives me the message "Windows has
recovered from serious error" ... Is there any other solutions than
formatting and reinstalling WindowsXP?
The following steps I already did, but not working
1) For about five seconds or so before it shuts down it gives me the message
from the system tray saying "USB device detected" like any normal windows
then it goes black screen at once!
2) I connected the USB devices to different USB ports that are directly
connected to the motherboard
3) I've already updated motherboard bios.
3) I've already removed the USB devices from the device manager many times.
4) I've already uninstalled and reinstalled USB drivers.
5) I've already updated Windows XP SP2 and latest hotfixes.
6) This doesn't happen with any USB external harddrive with power connected.

That is less one year old computer.

Thanks for taking the time to read and to respond ..
 
Michael said:
When, I connect any USB device to my HP WindowsXP causes it to shut down
and
reboot.
6) This doesn't happen with any USB external harddrive with power
connected.
Click to expand...

Make up your mind.
Dave
 
When, I connect any USB device to my HP WindowsXP causes it to
shut down and reboot.
And then, when it starts again it gives me the message "Windows
has recovered from serious error" ... Is there any other solutions
than formatting and reinstalling WindowsXP?
The following steps I already did, but not working
1) For about five seconds or so before it shuts down it gives me
the message from the system tray saying "USB device detected" like
any normal windows then it goes black screen at once!
2) I connected the USB devices to different USB ports that are
directly connected to the motherboard
3) I've already updated motherboard bios.
3) I've already removed the USB devices from the device manager
many times. 4) I've already uninstalled and reinstalled USB
drivers. 5) I've already updated Windows XP SP2 and latest
hotfixes. 6) This doesn't happen with any USB external harddrive
with power connected.

That is less one year old computer.

Thanks for taking the time to read and to respond ..
Click to expand...

One last-ditch shot-in-the-dark attempt that you might try is to back
up, then delete the file C:\Windows\inf\INFCACHE.1 then reboot.
Windows should recreate this file as necessary. Note that the inf
directory is hidden so you may have to show hidden files.

HTH,
John
 
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