USB 2.0 Stopped Working

[Guest]

I am running XP with SP1 and SP2. Yesterday, my high speed USB 2.0 stopped
running at high speed. When I attach a device it indicates that device would
run faster on high speed.

My ipod shuffle which has been working normally up until this point is now
only recognized as SMTP 3500 - personal class recovery device

I have tried updating the drivers and have had no luck.

 

[Carey Frisch [MVP]]

General USB troubleshooting in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310575

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| I am running XP with SP1 and SP2. Yesterday, my high speed USB 2.0 stopped
| running at high speed. When I attach a device it indicates that device would
| run faster on high speed.
|
| My ipod shuffle which has been working normally up until this point is now
| only recognized as SMTP 3500 - personal class recovery device
|
| I have tried updating the drivers and have had no luck.

 

[Guest]

It is still not working. Please, please help. Even though I have USB 2.0.
My computer seems to forgotten that I have it. There is no indication in
device manager any more that I have 2.0.

Please help!

 

[NotMe]

Is this onboard USB2 or an addin card?
Does the USB adapter show in Device Manager?
Can you remove it and let XP redetect/reinstall it?
If an addin card, find the install CD and reinstall the driver.
If the IPod is the only thing acting this way, reinstall the software for
it??

 

[Guest]

It is an onboard usb2
The USB shows up in device manager but does not appear as a 2.0

 

[Yves Leclerc]

Does it show up as "enhanced" USB adapter??? Any "enhanced" USB adapters
are supposed to be USB2.