CHEW said:
I AM THE ADMINISTRATOR FOR MY CO IT DEPARTMENT, I DO NOT KNOW WHY ALL
IN A
SUDDEN THE WINDOW DO NOT LET ME DECRYPT THE FILES THAT I HAD ENCRYPTED
EARLIER. I USED THE ENCRYPTION METHOD AS FOLLOWING,
1)RIGHT CLICK TO THE EXCEL FILES OR WORDS OR FOLDER
2)CLICK ON PROPERTIES
3)SELECT ADVANCE
4)TICK THE ENCRYPT ON THE FOURTH LINE
AND PRESS ENTER
WHEN I DECRYPT IT, I JUST UNCHECK THE ENCRYPT ON THE LINE 4,
IT USED TO WORK,SOMEHOW IT DO NOT WORK NOW...PLEASE HELP ME TO SOLVE
IT. ALL
THOSE PURCHASE ORDER ARE LOCKED AND COULD NOT OPEN NOR
TRANSFER...PLEASE
HELP...THANKS
If you were truly who you say you are, you wouldn't be posting in all
caps (which is considering screaming). All caps does NOT get you more
attention. It gets you LESS attention!
You don't need to *disable* encryption to decrypt your encrypted files.
That REMOVES encryption rather than provide decryption on access of the
file. More proof you aren't who you say you are.
Perhaps you recently changed the password for your admin account on
Windows. See
http://support.microsoft.com/kb/890951. Maybe someone
else (i.e., the real sysadmin) changed your password instead of changing
it yourself. See
http://support.microsoft.com/kb/290260.
Looks like you aren't the owner of those files nor are you an
administrator account on that host to take ownership of them - which
would only let you be their owner but not decrypt them unless your
account was designated a recovery agent of files encrypted by someone
else. Or maybe you reinstalled the OS or installed a new copy on
another host and forgot to export the EFS security certificate to then
import under the new instance of Windows to grant you access to those
encrypted files. If you lost the EFS certificate used to encrypt those
files and you didn't assign another account as a recovery agent then you
won't ever be getting at those files anymore. There is no backdoor to
EFS. Of course, as a real IT admin then you would already know that you
should be performing backups of company critical data, and that those
backups might be password protected but they should be saving
non-encrypted copies of your data.
http://search.microsoft.com/results.aspx?q=+password+change++efs&mkt=en-US
If you don't know how EFS works, including how to recover, then don't
use it.
