Uprgrade Symantec Antivirus Corporate Edition to Vista Platform

[Guest]

When I upgraded Windows XP to Vista on my laptop there existed a version of
Symantec Antivirus Corporate Edition that is not supported by Vista. I now
have the version that is supported by Vista but I can not uninstall the old
version so that I can install it. When I try I get the message "This version
of Symantec Antivirus does not support Windows Vista Platform." Any
suggestions will be appreciated! Thanks.

 

[Spirit]

Do it the old way.... Remove the Program Files using DELETE and the Registry
Entries using
Regedit. More info and "maybe" a removal utility on Symantec's Website.
Check for the
version you have an "uninstall" or "remove".

http://www.symantec.com/home_homeoffice/support/selectproduct_ts.jsp

 

[Guest]

Thanks. That pointed me in the right direction. It is a pain to remove all
of the registry values manually but it worked and the new 10.2 Symanteec is
working fine.

Thanks agan.

 

[Guest]

Same issue, however, I cannot get some of the files to delete from Program
files or from Program data, as they are protected. I tried the uninstall
utility in Windows and get through the password for uninstall, and when it
gets to about 95% complete, it backs down and never uninstalls the program.

I've tried cleaning entries from the registry, however, I must be missing
some... the TDI drivers are still attempting to load, and I keep getting
messages at startup about the incompatibility.

Any ideas?

Thanks

Adam

 

[nealb]

FYI -

You can find the manual uninstall directions here:

http://service1.symantec.com/SUPPORT/ent-security.nsf/ppfdocs/2002031914291648