Greetings,
Windows Messenger 4.7 and MSN Messenger 6.1 are completely separate applications -- you do
*not* need to uninstall Windows Messenger 4.7 (in fact if you do, you may encounter even more
problems). Instead, just disable Windows Messenger 4.7 by opening it up (click Start, then
Run, type "msmsgs" and click OK), click Tools, Options, Preferences tab and uncheck 'Run this
Program when Windows starts' or 'Run Windows Messenger when Windows starts' (depending on
version) as well as 'Allow this program to run in the background' or 'Allow Windows Messenger
to run in the background' (depending on version). This won't remove Windows Messenger, so
features like Remote Assistance, Whiteboard and Application Sharing will continue to work,
but it will let it stay out of your way.
Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com