Upgrading XP SP1 Media Center to SP2 crashed.

  • Thread starter Thread starter Ant
  • Start date Start date
A

Ant

Hello,

I was helping my father to upgrade his Toshiba P15-S470 notebook/laptop
(512 MB of RAM; 80 GB HDD, media center, 17", etc.)'s Windows XP Media
Center. Before the upgrade, it had IE 6.0 SP1 and all the updates (could
never install the Media Center 2004 update, but my dad never used that
option so it didn't matter) for SP1. Since MS stopped supporting it
since last month, I decided to upgrade it to SP2 to keep it updated.

I made a backup of the HDD just in case, cleared cached files, temp
folders/directories, etc. I disabled NAV 2004's AutoProtect and anything
else (e.g., Adobe Updater) that looked unnecessary and could cause
problems. Then, I used the XP SP2 upgrade CD (not the one downloaded
online) that I got from MS for free and from a couple years ago.

The upgrade seem to have taken over two hours (took a nap since it was
taking so long and I was tired, but the HDD was busy crunching away
during the whole process). After waking up four hours later, I checked
the upgrade and noticed it (upgrader) crashed during finishing and
cleaning up part.

I tried to dig in the c:\windows\ for any updated logs for clues. In
svcpack.log file, I saw:
7184.203: Files To Attach C:\WINDOWS\Temp\WAT13A9.tmp
C:\WINDOWS\Temp\WAT13A9.tmp
7184.266: Waiting For watson First time ...

I uploaded a zip file with all the newest log files from the upgrade and
before I rebooted to complete the SP2 upgrade:
http://www.savefile.com/files/289226 ...

I rebooted and noticed the OS was still working (was worried that it was
hosed). Its splash screen no longer said Media Center (just MS Windows
XP and the graphic loader). Chkdsk ran (probably from chkdsk /r /f
attempts before I started the SP2 upgrade and they never ran), but found
no errors. Inside Windows seem to work. Right now, I am grabbing the
left over updates from Windows Update service.

Should I be concerned? I'd like to know if the SP2 was a full sucess. I
have no idea where the crash happened. Thank you in advance. :)
--
"A coconut shell full of water is a(n) sea/ocean to an ant." --Indians
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
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Ant is currently not listening to any songs on his home computer.
 
Ant said:
I was helping my father to upgrade his Toshiba P15-S470
notebook/laptop (512 MB of RAM; 80 GB HDD, media center, 17",
etc.)'s Windows XP Media Center. Before the upgrade, it had IE 6.0
SP1 and all the updates (could never install the Media Center 2004
update, but my dad never used that option so it didn't matter) for
SP1. Since MS stopped supporting it since last month, I decided to
upgrade it to SP2 to keep it updated.
I made a backup of the HDD just in case, cleared cached files, temp
folders/directories, etc. I disabled NAV 2004's AutoProtect and
anything else (e.g., Adobe Updater) that looked unnecessary and
could cause problems. Then, I used the XP SP2 upgrade CD (not the
one downloaded online) that I got from MS for free and from a
couple years ago.
The upgrade seem to have taken over two hours (took a nap since it
was taking so long and I was tired, but the HDD was busy crunching
away during the whole process). After waking up four hours later, I
checked the upgrade and noticed it (upgrader) crashed during
finishing and cleaning up part.

I tried to dig in the c:\windows\ for any updated logs for clues. In
svcpack.log file, I saw:
7184.203: Files To Attach C:\WINDOWS\Temp\WAT13A9.tmp
C:\WINDOWS\Temp\WAT13A9.tmp
7184.266: Waiting For watson First time ...

I uploaded a zip file with all the newest log files from the
upgrade and before I rebooted to complete the SP2 upgrade:
http://www.savefile.com/files/289226 ...

I rebooted and noticed the OS was still working (was worried that
it was hosed). Its splash screen no longer said Media Center (just
MS Windows XP and the graphic loader). Chkdsk ran (probably from
chkdsk /r /f attempts before I started the SP2 upgrade and they
never ran), but found no errors. Inside Windows seem to work. Right
now, I am grabbing the left over updates from Windows Update
service.
Should I be concerned? I'd like to know if the SP2 was a full
sucess. I have no idea where the crash happened. Thank you in
advance. :)
Click to expand...

Start button --> RUN --> winver --> OK.
Does it say something similar to:

Version 5.1 (Build 2600.xpsp_sp2_gdr.050301-1519 : Service Pack 2)

??

The change in the boot loader screen is normal. For whatever reason
(marketing?) Microsoft backed away frmo having an individual loader for
every version of Windows XP.
 
Ant said:
The upgrade seem to have taken over two hours (took a nap since it was
taking so long and I was tired, but the HDD was busy crunching away during
the whole process). After waking up four hours later, I checked the
upgrade and noticed it (upgrader) crashed during finishing and cleaning up
part.

I tried to dig in the c:\windows\ for any updated logs for clues. In
svcpack.log file, I saw:
7184.203: Files To Attach C:\WINDOWS\Temp\WAT13A9.tmp
C:\WINDOWS\Temp\WAT13A9.tmp
7184.266: Waiting For watson First time ...
Click to expand...

I'm suffering from the same dilemma. I recently upgraded 2 computers, a
laptop and a desktop. Both suffered the same fate as yours. I inquired in
the group here, and never got a single response. I've been using both for a
number of weeks now, and all appears to be fine. SP2 seems to have
installed completely. Mine crashed in the same location as yours, during
the cleanup process.

I inquired as to what was being cleaned up, and if it was possible to finish
the cleanup manually (i.e. delete the leftover files by hand).
Unfortunately, I know as much now as I did before inquiring...
 
Start button --> RUN --> winver --> OK.
Does it say something similar to:

Version 5.1 (Build 2600.xpsp_sp2_gdr.050301-1519 : Service Pack 2)

??
Click to expand...

Well, I didn't check winver earlier, but I did check via Explorer's and
IE6.0's Help About. Both said SP2. After playing with the OS for an
hour, it seems OK?

I will check winver later on. I need sleep (6 AM!).
--
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.
 
Ant said:
The upgrade seem to have taken over two hours (took a nap since it
was taking so long and I was tired, but the HDD was busy crunching
away during the whole process). After waking up four hours later,
I checked the upgrade and noticed it (upgrader) crashed during
finishing and cleaning up part.

I tried to dig in the c:\windows\ for any updated logs for clues.
In svcpack.log file, I saw:
7184.203: Files To Attach C:\WINDOWS\Temp\WAT13A9.tmp
C:\WINDOWS\Temp\WAT13A9.tmp
7184.266: Waiting For watson First time ...
Click to expand...
I'm suffering from the same dilemma. I recently upgraded 2
computers, a laptop and a desktop. Both suffered the same fate as
yours. I inquired in the group here, and never got a single
response. I've been using both for a number of weeks now, and all
appears to be fine. SP2 seems to have installed completely. Mine
crashed in the same location as yours, during the cleanup process.

I inquired as to what was being cleaned up, and if it was possible
to finish the cleanup manually (i.e. delete the leftover files by
hand). Unfortunately, I know as much now as I did before
inquiring...
Click to expand...

Unfortunately - lots of things could have gone wrong.
I have seen - myself - SP2 die during cleanup. Has not caused an issue on
any of the machines I have seen - because at that point - the work is done,
just the mess still exists. Like an "after-party" - when everyone leaves
the host to do the cleanup.

If you want to manually clean up after the installtion of SP2 - you can
somewhat.
http://www3.telus.net/dandemar/spack.htm

And if everything is working - then you are not 'suffering'. *grin*
 
Shenan Stanley said:
Unfortunately - lots of things could have gone wrong.
I have seen - myself - SP2 die during cleanup. Has not caused an issue on
any of the machines I have seen - because at that point - the work is
done, just the mess still exists. Like an "after-party" - when everyone
leaves the host to do the cleanup.

If you want to manually clean up after the installtion of SP2 - you can
somewhat.
http://www3.telus.net/dandemar/spack.htm

And if everything is working - then you are not 'suffering'. *grin*
Click to expand...

Thanks for the link, will look into that... As far as winver goes, I've got
exactly what you posted in a previous reply, so I must assume that all is
well...
 
Unfortunately - lots of things could have gone wrong.
I have seen - myself - SP2 die during cleanup. Has not caused an issue on
any of the machines I have seen - because at that point - the work is done,
just the mess still exists. Like an "after-party" - when everyone leaves
the host to do the cleanup.

If you want to manually clean up after the installtion of SP2 - you can
somewhat.
http://www3.telus.net/dandemar/spack.htm

And if everything is working - then you are not 'suffering'. *grin*
Click to expand...

Interesting, so this is a known issue. I guess SP2 installer is old
(came out in 2004) and needs to be updated.
--
"I once heard the survivors of a colony of ants that had been partially
obliterated by a cow's foot seriously debating the intention of the gods
towards their civilization" --Archy the Cockroach from Don Marquis'
"Archy and Mehitabel" book ("Certain Maxims of Archy" poem)
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.
 
Hello,

I was helping my father to upgrade his Toshiba P15-S470 notebook/laptop
(512 MB of RAM; 80 GB HDD, media center, 17", etc.)'s Windows XP Media
Center. Before the upgrade, it had IE 6.0 SP1 and all the updates (could
never install the Media Center 2004 update, but my dad never used that
option so it didn't matter) for SP1. Since MS stopped supporting it since
last month, I decided to upgrade it to SP2 to keep it updated.
Click to expand...

Should I be concerned? I'd like to know if the SP2 was a full sucess. I
have no idea where the crash happened. Thank you in advance. :)
Click to expand...

With computers one should always be concerned with what's lurking around the
corner. The real question is should you do something different. Two
options, if it's running ok then go with it. Second choice is to slipstream
SP2 into the installation media, then do a clean install with the new
installation CD, reinstall programs, then restore data from backups.
 
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