G
Guest
I am a contractor working with a University of Texas at Arlington faculty
member. We are attempting to upgrade his PC to Windows XP Professional from
Windows XP Home. He purchased a copy of Windows XP Professional with Service
Pack 2 Student Media Edition (with the Licensing hologram) from the
university store.
When I attempt to perform the upgrade to his operating system, it refuses to
accept the CD key on the back of the CD sleeve. We really do not want to
re-install everything from scratch on his PC as it is a Compaq that came
pre-loaded with certain software that is only available through the restore
partition.
Does anyone know why this key is not being accepted? Is there a way to
install this software without losing any installed programs and system
settings?
member. We are attempting to upgrade his PC to Windows XP Professional from
Windows XP Home. He purchased a copy of Windows XP Professional with Service
Pack 2 Student Media Edition (with the Licensing hologram) from the
university store.
When I attempt to perform the upgrade to his operating system, it refuses to
accept the CD key on the back of the CD sleeve. We really do not want to
re-install everything from scratch on his PC as it is a Compaq that came
pre-loaded with certain software that is only available through the restore
partition.
Does anyone know why this key is not being accepted? Is there a way to
install this software without losing any installed programs and system
settings?