Upgrading hardwares but activation error

[Guest]

hi all
my hard disk have some problem. so i purchased a new HDD with more capacity.
now that i installed windows vista home premium again on this new hard drive,
i face an error telling me that this product key is in use. what shall i do?
i apperciate useful siggestions.
Thanks indeed.

 

[LaRoux]

Do a phone activation.

 

[BobS]

Use the telephone activation method and tell the tech that you had to
replace the hard drive. He will then activate your installation. Replacing
a motherboard and hard drives are two key items that are looked at by the
operating system to see if activation is required. While replacing a hard
drive alone should not be cause enough to have to reactivate - we've read
from many others that they also had to reactivate by phone.

Takes about 5 minutes of your time, you shouldn't have to do it but that's
probably one of the items on the bug list....

Bob S.

 

[Guest]

Use the telephone activation method and tell the tech that you had to
replace the hard drive. He will then activate your installation. Replacing
a motherboard and hard drives are two key items that are looked at by the
operating system to see if activation is required. While replacing a hard
drive alone should not be cause enough to have to reactivate - we've read
from many others that they also had to reactivate by phone.

Takes about 5 minutes of your time, you shouldn't have to do it but that's
probably one of the items on the bug list....

Bob S.

 

[LaRoux]

The OP mentioned that he did a full reinstall so in this case, a phone
activation is to be expected.

 

[BobS]

The OP mentioned that he did a full reinstall so in this case, a phone
activation is to be expected.

Did I miss something? That's what I said.

Bob S.

 

[Guest]

Thank you very much indeed.

Did I miss something? That's what I said.

Bob S.

 

[Guest]

I've called the telephone activation line three times, and still haven't
gotten any help. All three times I told them that I replaced the hard drive
and need to renew activation on the same computer. The first said to unplug
my internet and restart. As you can imagine, that did nothing. The second
said to call the retail location where I purchased Vista - apparently
Microsoft doesn't support its own software anymore. The third person said
they were going to get me a new key and put me on hold; the phone was then
answered by a salesperson trying to sell me a new code. He told me for
technical support, I need to call back during business hours.

As if having my hard drive destroyed by a virus, having to replace it, and
reinstall all my software wasn't enough. Now, I have to put up with this?
Microsoft needs to invest in quality customer support. Ridiculous!!