upgrade to windows XP

A

A E

I have an old PC which was running windows 98 fine. Microsoft stopped
supporting win 98 a month ago. I had to purchase windows xp ( way to go
microsoft) . My PC meets the min requirements to run XP, CPU at 300, RAM is
384, Hard disk is 20 Gig. The problem is when I go to windows update, the
CPU goes to 100% and the PC freezes.If you call Dell, they tell you to call
Microsoft and if you call Microsoft they tell you to call Dell. Any help is
appreciated.
 
C

Cruisader

Does the PC Freeze completely, as in mouse quits responding. The
Windows Update site can be very taxing on a 300 MHz PC. It honestly
may sit there for a VERY extended period of time.
 
D

DL

You upgraded but did you check Dell site (I assume Dell sys) for winxp
drivers specific to your Tag # ?
Do NOT use winupdate for drivers, when you get there.
Your sys may meet min requirements, but what about your hw, drivers etc?
 
A

A E

It does not freeze completely. Mouse is working. I can close IE. I waited
for 10 minutes and nothing happened, but I see the CPU at 100%
 
A

A E

Thanks. It is working now. Dell posted some limited updates for my hardware,
however windows xp installed microsoft drivers for my hardware.
 
B

Bruce Chambers

A said:
I have an old PC which was running windows 98 fine. Microsoft stopped
supporting win 98 a month ago. I had to purchase windows xp ( way to go
microsoft) .


Why? Just because Win98 isn't going to be supported any longer (and it
is rather "long in the tooth") doesn't mean that it's going to suddenly
stop working. There was no "need" to upgrade. You upgraded because you
wanted to do so, not because you "had" to do so.

My PC meets the min requirements to run XP, CPU at 300, RAM is
384, Hard disk is 20 Gig.


By "minimum requirements," Microsoft seems to mean that the OS will
install, but not that the computer will then be of any practical use.
This has been the case for as long as I can remember. (WinNT 4.0 on a
66 MHz 80486Dx CPU? Yes, it installed, but it was a painful thing to use.)

The word "glacial" comes to mind, if the computer doesn't have a CPU of
at least 500 MHz along with at least 256 Mb of RAM. You'll also want a
larger hard drive, if you're going to add any applications to the OS.

Acceptable performance is, of course, a matter of personal opinion
and depends entirely upon what *you* expect to do with your computer. If
all you want to do is play WinXP's built-in games, send and receive
simple emails, browse the Internet (while avoiding the more "ornamental"
web sites) etc., such a machine may well meet your needs. If, however,
you plan to take advantage of WinXP's multimedia capabilities, play
graphic-intensive games, or do advanced word or data processing, such a
machine would probably be woefully inadequate.

If you turn off all of WinXP GUI eye-candy, it will still be very
slow, but it might be usable for simple word processing, email,
web-browsing, etc. It won't be any good for graphics-intensive
applications, and most newer games. (During the public preview period,
I tested WinXP on a 500 MHz machine with 256 Mb of RAM, and it was much
slower than I like.)

To help improve WinXP's performance on older machines:

1) Right-click the Task Bar > Properties > Start Menu, ensure "Classic
Start menu" is selected.

2) Right-click an empty spot on the Desktop > Properties > Themes >
select "Windows Classic."

3) Right-click My Computer > Properties > Performance > Settings >
Visual Effects, ensure "Adjust for best performance" is selected.

The problem is when I go to windows update, the
CPU goes to 100% and the PC freezes.


I'm not at all surprised. Had you verified that all of your PC's
hardware components are capable of supporting WinXP? This information
will be found at the PC's manufacturer's web site, and on Microsoft's
Windows Catalog: (http://www.microsoft.com/whdc/hcl/default.mspx)

You should also have taken a few minutes to ensure that there are
WinXP-specific device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98/Me. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware *quality* requirements. This is particularly true of many
models in Compaq's consumer-class Presario product line or HP's
consumer-class Pavilion product line. WinXP, like WinNT and Win2K
before it, is quite sensitive to borderline defective or substandard
hardware (particularly motherboards, RAM and hard drives) that will
still support Win9x.

HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639

Upgrading to Windows XP
http://aumha.org/win5/a/xpupgrad.htm

HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=KB;en-us;q310064


If you call Dell, they tell you to call
Microsoft....


Well, yes. By installing a non-OEM (i.e., not from Dell) OS, you
voided any support agreements that Dell might have had with you. Dell's
resposible for supporting that computer only so long as it remained
"pure" Dell.

....and if you call Microsoft they tell you to call Dell.


Because Microsoft can't control the compatibility or quality of those
antique Dell hardware components.

Unfortunately, you've placed yourself in "support limbo" by
unnecessarily trying to upgrade an incompatible or (most likely)
sub-standard system.

Any help is
appreciated.


Reinstall Win98 and leave well enough alone. (Or replace the computer
with something a bit more modern, if you can afford it.)


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrum Russell
 
A

A E

Thanks for the tips. It is working now after I waited 20 minutes. Hardware
is OK. Everything is working fine now. The reason I had to upgrade is that
Microsoft will not provide security patches for windows 98 and also
zonealram ( firewall) will not be upgraded for windows 98.
 
D

DL

On the initial install of winxp it uses default MS drivers, unless it cannot
find one, then you are asked for the driver cd/location
On a new install of win, allways check your hw manu for drivers specific to
your sys.
Do NOT use winupdate for drivers
 
R

Richard

and also zonealram ( firewall) will not be upgraded for windows 98.

If you watch the Sunday newspaper for sales, you can pickup a wired
router/switch
for about $30. A router/switch also acts as a firewall. Remember, anytime
you can
do something in hardware, it's always better than doing it in software.

IMHO

Richard
 

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