Upgrade from B2 to B2TR PST problems

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi All,
So I have been running B2 since it's public release. I upgraded from 2003
to 2007 B2, had no problems doing this. My PST was about 4gig at that time.
Since then I have archived a bit off and have been performing regular backups
of the PST (since it is beta after all). When the B2TR came out I immedately
upgraded to it, but, when I lauched Outlook it crashed every time I opened
it. It would crash just as it started to create the main view for the main
POP3 PST. Eventually it would say my PST is corrupted and I would run the
SCANPST and it would create a backup and repair the file. The PST is now
only 3gig (down from the original 4gig from the 2003 upgrade). The utility
took about 4 hours to complete, and I retested and still had the same problem
and eventually it stated I needed to rescan it. Since I could not get it to
get past showing the view, I uninstalled and went back to just plain B2, the
PST file worked again and I had no problems.

On Friday I decided I'd take another stab at the upgrade. The same thing
happened. This time I downloaded the tool from "How-to-outlook.com", as I
see him posting some very informative posts on these boards. I attempted to
start Outlook in safe mode, no luck, crashed at the "creating view" screen.
The next time I tried to launch it in safemode it stated my PST was corrupt
and needed to be repaired with the SCANPST. Went through the scan process
again. Then tried to launch it again in safemode, no luck, and the strange
part, it still said my PST was corrupt. I ran the scan again and this time
it found no errors but everytime I started outlook it said my PST was damaged
and needed to be scanned. So to get past this, I created a new PST and moved
my POP3 to the new PST. This allowed Outlook to start again. When I try to
import or open the old PST or any backup of the old PST, I get the PST is
corrupt message.

So some additional info that might help.
In beta 2, I was playing around with the custom catagories, i tried starting
outlook with the option to reset the catagories but it still said corrupt PST.
I added a few RSS feeds, when I performed the first upgrade after I
downgraded, the RSS feeds dissappeared from the setting section, but the
folders where the messages would have been kept are still there. During the
recent creation of a brand new PST, the RSS folders were created by outlook,
but the settings are still not in outlook.
I played with the follow-up flag dates and used them regularly and set
custom dates as they now relate to tasks and are very useful.
I had windows desktop search and the beta to support office 2007 installed,
but it regularly crashed during boot up, so I uninstalled it before install
B2TR this time. (Although looking at the list of addins below it appears it
didn't remove itself very well)
I have a few add-ins, but none of them need to be there and I tried to start
with them all disabled. The addins are:
Duplicate Email Remover
iTunes Outlook Addin
Microsoft Exchange Outlook Add-in for Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook Addin
PDFMOutlook
WDS OIMapi
WL Toolbar
Microsoft Access Outlook Add-in for Data Collection and Publishing
Outlook Backup Addin

Any suggestions on what to try next would be helpful. Basically at this
point, I really only hoping to import the old PST into the new one.

Thanks
-Will
 
I would immediately get rid of the pdfmaker from Adobe. It is the usual cause of crashes. I would also make a copy of your .pst file for safekeeping.

Using a beta for production work is a guarantee for tears, weeping, wailing and gnashing of teeth.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Will asked:

| Hi All,
| So I have been running B2 since it's public release. I upgraded from
| 2003
| to 2007 B2, had no problems doing this. My PST was about 4gig at
| that time. Since then I have archived a bit off and have been
| performing regular backups of the PST (since it is beta after all).
| When the B2TR came out I immedately upgraded to it, but, when I
| lauched Outlook it crashed every time I opened it. It would crash
| just as it started to create the main view for the main POP3 PST.
| Eventually it would say my PST is corrupted and I would run the
| SCANPST and it would create a backup and repair the file. The PST is
| now only 3gig (down from the original 4gig from the 2003 upgrade).
| The utility took about 4 hours to complete, and I retested and still
| had the same problem and eventually it stated I needed to rescan it.
| Since I could not get it to get past showing the view, I uninstalled
| and went back to just plain B2, the PST file worked again and I had
| no problems.
|
| On Friday I decided I'd take another stab at the upgrade. The same
| thing happened. This time I downloaded the tool from
| "How-to-outlook.com", as I see him posting some very informative
| posts on these boards. I attempted to start Outlook in safe mode, no
| luck, crashed at the "creating view" screen. The next time I tried to
| launch it in safemode it stated my PST was corrupt and needed to be
| repaired with the SCANPST. Went through the scan process again.
| Then tried to launch it again in safemode, no luck, and the strange
| part, it still said my PST was corrupt. I ran the scan again and
| this time it found no errors but everytime I started outlook it said
| my PST was damaged and needed to be scanned. So to get past this, I
| created a new PST and moved my POP3 to the new PST. This allowed
| Outlook to start again. When I try to import or open the old PST or
| any backup of the old PST, I get the PST is corrupt message.
|
| So some additional info that might help.
| In beta 2, I was playing around with the custom catagories, i tried
| starting outlook with the option to reset the catagories but it still
| said corrupt PST. I added a few RSS feeds, when I performed the first
| upgrade after I downgraded, the RSS feeds dissappeared from the
| setting section, but the folders where the messages would have been
| kept are still there. During the recent creation of a brand new PST,
| the RSS folders were created by outlook, but the settings are still
| not in outlook.
| I played with the follow-up flag dates and used them regularly and set
| custom dates as they now relate to tasks and are very useful.
| I had windows desktop search and the beta to support office 2007
| installed, but it regularly crashed during boot up, so I uninstalled
| it before install B2TR this time. (Although looking at the list of
| addins below it appears it didn't remove itself very well)
| I have a few add-ins, but none of them need to be there and I tried
| to start with them all disabled. The addins are:
| Duplicate Email Remover
| iTunes Outlook Addin
| Microsoft Exchange Outlook Add-in for Unified Messaging
| Microsoft Office SharePoint Server Colleague Import Add-in
| Microsoft Outlook Mobile Service
| Microsoft VBA for Outlook Addin
| PDFMOutlook
| WDS OIMapi
| WL Toolbar
| Microsoft Access Outlook Add-in for Data Collection and Publishing
| Outlook Backup Addin
|
| Any suggestions on what to try next would be helpful. Basically at
| this point, I really only hoping to import the old PST into the new
| one.
|
| Thanks
| -Will
 
Nah this is all beta testing...no real work here...but I am putting my normal
workload through it just to see how it performs and any gotchas.

I have plenty of backups and other stuff on here. The PDF maker is
obviously from Acrobat Pro 7.0.8. I'll uninstall it and see if it makes a
difference, but what else could be causing it?

Milly Staples said:
I would immediately get rid of the pdfmaker from Adobe. It is the usual cause of crashes. I would also make a copy of your .pst file for safekeeping.

Using a beta for production work is a guarantee for tears, weeping, wailing and gnashing of teeth.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Will asked:

| Hi All,
| So I have been running B2 since it's public release. I upgraded from
| 2003
| to 2007 B2, had no problems doing this. My PST was about 4gig at
| that time. Since then I have archived a bit off and have been
| performing regular backups of the PST (since it is beta after all).
| When the B2TR came out I immedately upgraded to it, but, when I
| lauched Outlook it crashed every time I opened it. It would crash
| just as it started to create the main view for the main POP3 PST.
| Eventually it would say my PST is corrupted and I would run the
| SCANPST and it would create a backup and repair the file. The PST is
| now only 3gig (down from the original 4gig from the 2003 upgrade).
| The utility took about 4 hours to complete, and I retested and still
| had the same problem and eventually it stated I needed to rescan it.
| Since I could not get it to get past showing the view, I uninstalled
| and went back to just plain B2, the PST file worked again and I had
| no problems.
|
| On Friday I decided I'd take another stab at the upgrade. The same
| thing happened. This time I downloaded the tool from
| "How-to-outlook.com", as I see him posting some very informative
| posts on these boards. I attempted to start Outlook in safe mode, no
| luck, crashed at the "creating view" screen. The next time I tried to
| launch it in safemode it stated my PST was corrupt and needed to be
| repaired with the SCANPST. Went through the scan process again.
| Then tried to launch it again in safemode, no luck, and the strange
| part, it still said my PST was corrupt. I ran the scan again and
| this time it found no errors but everytime I started outlook it said
| my PST was damaged and needed to be scanned. So to get past this, I
| created a new PST and moved my POP3 to the new PST. This allowed
| Outlook to start again. When I try to import or open the old PST or
| any backup of the old PST, I get the PST is corrupt message.
|
| So some additional info that might help.
| In beta 2, I was playing around with the custom catagories, i tried
| starting outlook with the option to reset the catagories but it still
| said corrupt PST. I added a few RSS feeds, when I performed the first
| upgrade after I downgraded, the RSS feeds dissappeared from the
| setting section, but the folders where the messages would have been
| kept are still there. During the recent creation of a brand new PST,
| the RSS folders were created by outlook, but the settings are still
| not in outlook.
| I played with the follow-up flag dates and used them regularly and set
| custom dates as they now relate to tasks and are very useful.
| I had windows desktop search and the beta to support office 2007
| installed, but it regularly crashed during boot up, so I uninstalled
| it before install B2TR this time. (Although looking at the list of
| addins below it appears it didn't remove itself very well)
| I have a few add-ins, but none of them need to be there and I tried
| to start with them all disabled. The addins are:
| Duplicate Email Remover
| iTunes Outlook Addin
| Microsoft Exchange Outlook Add-in for Unified Messaging
| Microsoft Office SharePoint Server Colleague Import Add-in
| Microsoft Outlook Mobile Service
| Microsoft VBA for Outlook Addin
| PDFMOutlook
| WDS OIMapi
| WL Toolbar
| Microsoft Access Outlook Add-in for Data Collection and Publishing
| Outlook Backup Addin
|
| Any suggestions on what to try next would be helpful. Basically at
| this point, I really only hoping to import the old PST into the new
| one.
|
| Thanks
| -Will
 
Try that first and then post back if the problem continues.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Will asked:

| Nah this is all beta testing...no real work here...but I am putting
| my normal workload through it just to see how it performs and any
| gotchas.
|
| I have plenty of backups and other stuff on here. The PDF maker is
| obviously from Acrobat Pro 7.0.8. I'll uninstall it and see if it
| makes a difference, but what else could be causing it?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| I would immediately get rid of the pdfmaker from Adobe. It is the
|| usual cause of crashes. I would also make a copy of your .pst file
|| for safekeeping.
||
|| Using a beta for production work is a guarantee for tears, weeping,
|| wailing and gnashing of teeth.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Will asked:
||
||| Hi All,
||| So I have been running B2 since it's public release. I upgraded
||| from 2003
||| to 2007 B2, had no problems doing this. My PST was about 4gig at
||| that time. Since then I have archived a bit off and have been
||| performing regular backups of the PST (since it is beta after all).
||| When the B2TR came out I immedately upgraded to it, but, when I
||| lauched Outlook it crashed every time I opened it. It would crash
||| just as it started to create the main view for the main POP3 PST.
||| Eventually it would say my PST is corrupted and I would run the
||| SCANPST and it would create a backup and repair the file. The PST
||| is now only 3gig (down from the original 4gig from the 2003
||| upgrade). The utility took about 4 hours to complete, and I
||| retested and still had the same problem and eventually it stated I
||| needed to rescan it. Since I could not get it to get past showing
||| the view, I uninstalled and went back to just plain B2, the PST
||| file worked again and I had no problems.
|||
||| On Friday I decided I'd take another stab at the upgrade. The same
||| thing happened. This time I downloaded the tool from
||| "How-to-outlook.com", as I see him posting some very informative
||| posts on these boards. I attempted to start Outlook in safe mode,
||| no luck, crashed at the "creating view" screen. The next time I
||| tried to launch it in safemode it stated my PST was corrupt and
||| needed to be repaired with the SCANPST. Went through the scan
||| process again.
||| Then tried to launch it again in safemode, no luck, and the strange
||| part, it still said my PST was corrupt. I ran the scan again and
||| this time it found no errors but everytime I started outlook it said
||| my PST was damaged and needed to be scanned. So to get past this, I
||| created a new PST and moved my POP3 to the new PST. This allowed
||| Outlook to start again. When I try to import or open the old PST or
||| any backup of the old PST, I get the PST is corrupt message.
|||
||| So some additional info that might help.
||| In beta 2, I was playing around with the custom catagories, i tried
||| starting outlook with the option to reset the catagories but it
||| still said corrupt PST. I added a few RSS feeds, when I performed
||| the first upgrade after I downgraded, the RSS feeds dissappeared
||| from the setting section, but the folders where the messages would
||| have been kept are still there. During the recent creation of a
||| brand new PST, the RSS folders were created by outlook, but the
||| settings are still not in outlook.
||| I played with the follow-up flag dates and used them regularly and
||| set custom dates as they now relate to tasks and are very useful.
||| I had windows desktop search and the beta to support office 2007
||| installed, but it regularly crashed during boot up, so I uninstalled
||| it before install B2TR this time. (Although looking at the list of
||| addins below it appears it didn't remove itself very well)
||| I have a few add-ins, but none of them need to be there and I tried
||| to start with them all disabled. The addins are:
||| Duplicate Email Remover
||| iTunes Outlook Addin
||| Microsoft Exchange Outlook Add-in for Unified Messaging
||| Microsoft Office SharePoint Server Colleague Import Add-in
||| Microsoft Outlook Mobile Service
||| Microsoft VBA for Outlook Addin
||| PDFMOutlook
||| WDS OIMapi
||| WL Toolbar
||| Microsoft Access Outlook Add-in for Data Collection and Publishing
||| Outlook Backup Addin
|||
||| Any suggestions on what to try next would be helpful. Basically at
||| this point, I really only hoping to import the old PST into the new
||| one.
|||
||| Thanks
||| -Will
 
I'm impressed, went to the trust center, then Add-ins, then at the bottom of
that screen chose Manage: COM Add-ins, clicked Go... then selected the Adobe
add-in and pressed remove. The original PST file still won't load, gives me
an "Out of memory error" but the back up of the PST I created right before
the second B2TR was installed worked just fine. Thanks for the suggestion.

-Will

Milly Staples said:
Try that first and then post back if the problem continues.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Will asked:

| Nah this is all beta testing...no real work here...but I am putting
| my normal workload through it just to see how it performs and any
| gotchas.
|
| I have plenty of backups and other stuff on here. The PDF maker is
| obviously from Acrobat Pro 7.0.8. I'll uninstall it and see if it
| makes a difference, but what else could be causing it?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| I would immediately get rid of the pdfmaker from Adobe. It is the
|| usual cause of crashes. I would also make a copy of your .pst file
|| for safekeeping.
||
|| Using a beta for production work is a guarantee for tears, weeping,
|| wailing and gnashing of teeth.
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Will asked:
||
||| Hi All,
||| So I have been running B2 since it's public release. I upgraded
||| from 2003
||| to 2007 B2, had no problems doing this. My PST was about 4gig at
||| that time. Since then I have archived a bit off and have been
||| performing regular backups of the PST (since it is beta after all).
||| When the B2TR came out I immedately upgraded to it, but, when I
||| lauched Outlook it crashed every time I opened it. It would crash
||| just as it started to create the main view for the main POP3 PST.
||| Eventually it would say my PST is corrupted and I would run the
||| SCANPST and it would create a backup and repair the file. The PST
||| is now only 3gig (down from the original 4gig from the 2003
||| upgrade). The utility took about 4 hours to complete, and I
||| retested and still had the same problem and eventually it stated I
||| needed to rescan it. Since I could not get it to get past showing
||| the view, I uninstalled and went back to just plain B2, the PST
||| file worked again and I had no problems.
|||
||| On Friday I decided I'd take another stab at the upgrade. The same
||| thing happened. This time I downloaded the tool from
||| "How-to-outlook.com", as I see him posting some very informative
||| posts on these boards. I attempted to start Outlook in safe mode,
||| no luck, crashed at the "creating view" screen. The next time I
||| tried to launch it in safemode it stated my PST was corrupt and
||| needed to be repaired with the SCANPST. Went through the scan
||| process again.
||| Then tried to launch it again in safemode, no luck, and the strange
||| part, it still said my PST was corrupt. I ran the scan again and
||| this time it found no errors but everytime I started outlook it said
||| my PST was damaged and needed to be scanned. So to get past this, I
||| created a new PST and moved my POP3 to the new PST. This allowed
||| Outlook to start again. When I try to import or open the old PST or
||| any backup of the old PST, I get the PST is corrupt message.
|||
||| So some additional info that might help.
||| In beta 2, I was playing around with the custom catagories, i tried
||| starting outlook with the option to reset the catagories but it
||| still said corrupt PST. I added a few RSS feeds, when I performed
||| the first upgrade after I downgraded, the RSS feeds dissappeared
||| from the setting section, but the folders where the messages would
||| have been kept are still there. During the recent creation of a
||| brand new PST, the RSS folders were created by outlook, but the
||| settings are still not in outlook.
||| I played with the follow-up flag dates and used them regularly and
||| set custom dates as they now relate to tasks and are very useful.
||| I had windows desktop search and the beta to support office 2007
||| installed, but it regularly crashed during boot up, so I uninstalled
||| it before install B2TR this time. (Although looking at the list of
||| addins below it appears it didn't remove itself very well)
||| I have a few add-ins, but none of them need to be there and I tried
||| to start with them all disabled. The addins are:
||| Duplicate Email Remover
||| iTunes Outlook Addin
||| Microsoft Exchange Outlook Add-in for Unified Messaging
||| Microsoft Office SharePoint Server Colleague Import Add-in
||| Microsoft Outlook Mobile Service
||| Microsoft VBA for Outlook Addin
||| PDFMOutlook
||| WDS OIMapi
||| WL Toolbar
||| Microsoft Access Outlook Add-in for Data Collection and Publishing
||| Outlook Backup Addin
|||
||| Any suggestions on what to try next would be helpful. Basically at
||| this point, I really only hoping to import the old PST into the new
||| one.
|||
||| Thanks
||| -Will
 
Back
Top