Updates won't 'take'

  • Thread starter Thread starter Rick M.
  • Start date Start date
R

Rick M.

The Windows XP (Pro) Update page keeps telling me the same
9 updates are needed, but I've downloaded and installed
them several times. I'm having problems with blaster worm
attacks, and I can't get the patch to fix it. The entire
system has been cleaned may times by Norton, Solo and
several different worm removal tools. I'm out of ideas.
 
Thank you for the help. Unfortunately, I've been down all
those roads already, to no avail. I've cleaned the system
with every fix tool known to man, both SOlo and Norton AV,
and none have ever found anything (aside from Solo, which
found a memory-resident TVTM thing that I haven't seen
since.)
Here's what happens when I do the blaster removal - the
removal tool finds nothing, then I run the patch. About 3
seconds into the Microsoft patch install, it just shuts
off. In fact, EVERY patch from MS just shuts off almost
as soon as it starts. They're useless to me, and they
never install... which is the crux of my dilemma.
I'm not trying to be panicky here, but I'm starting to
think I have something in here that's brand new, and
there's no fix for it yet. I'm anxiuos to see if it
spreads.
 
On Wed, 14 Jan 2004 16:32:47 -0700, "Jupiter Jones [MVP]"
Before you can worry about the updates, you need to be sure Blaster is
gone completely.

As I understand it, the cause of these resets is not the presence of
Lovsan/Blaster et al, but attempts from other infected PCs to inject
these into the system. Those attempts will continue to have this
effect until the code defect is fixed, though a firewall (XP's
built-in one?) may also block the attacks.

He can, and IMO should, curb a few stupic MS duhfault settings that
escalate what would be a nuisance (failing RPC service) into a crisis
(recurrent spontaneous bad exits with ?secondary bit-rot damage).
After that if you still are getting the same updates and you have
verified they have been installed successfully:
http://www3.telus.net/dandemar/needagain.htm

Additional tips:

1) Stop the PC from restarting every time a system error occurs

Start, Settings, Control Panel, System icon, Advanced tab
Startup and Recovery section; click the Settings button
UNcheck the "Automatically restart" setting, OKOK

2) Stop the RPC service restarting the system when it dies

Start, Settings, Control Panel, Administrative Tools icon
Click into the Service icon
Find and click into Remote Procedure Call (RPC)
Recovery tab; all failures default to Restart the Computer
Change all of those to Restart the Service, OKOKOK

3) Turn on the built-in firewall for your Internet connection

This may block RPC attacks; I haven't relied on it alone, so I can't
say whether it alone is enough of a shield.

4) Fix the defective code

Beg a Win9x user to download it for you if your PC keeps crashing; it
fits on one diskette. Win9x is structurally immune to these attacks.

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