"Updates were not able to be successfully installed

[Ken K]

I am logged in as administrator. I have just upgraded from Win2K to
WinXP. I activated the new installation and all was going well until I
went to Windows update.

The update program downloaded the updates and when it was finished, I
received the following message:

"Updates were not able to be successfully installed"

Microsoft Windows Installer 3.1
Update for Windows XP (KB898461)
Windows Genuine Advantage Validation Tool (KB892130)

I have searched the knowledgebase and google but have not found a solution.

Does anyone know what to do??

Thanks
Ken K

 

[Ken K]

I forgot to add: WinXP Pro, SP2

Ken K said the following on 12/23/2006 1:57 AM:

 

[Gerry Cornell]

Ken

What error code?

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed
Icon in the Status Column. What does it say?

Did you install the Active X Control by clicking on the yellow bar see
this
link?
http://update.microsoft.com/microso...microsoftupdate/v6/default.aspx?ln=en&muopt=6

If the first link is broken try this one
http://snipurl.com/lkrn

I have set out below the way to manually download updates. This was
written for the normal situation but you will be invited to install the
Active X Control. I think your problem is that you did not.

To get to Windows Update try this route. Select Start, Help and Support,
Keep your computer up to date with Windows Update and double click
Custom. The system then check on you and then your system to see
what you need. At the end of this stage under Select by Type will be the
number of Updates available by category. Click on Critical and it will
list
the details of those available. Check the option for each and every one
and then click on Install. You will then be offered the option to Save
to
Disk or to Run. Select Run. The process is then fully automated until it
says hopefully Successful or Finished. You then restart the machine.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[antioch]

I am logged in as administrator. I have just upgraded from Win2K to WinXP.
I activated the new installation and all was going well until I went to
Windows update.

The update program downloaded the updates and when it was finished, I
received the following message:

"Updates were not able to be successfully installed"

Microsoft Windows Installer 3.1
Update for Windows XP (KB898461)
Windows Genuine Advantage Validation Tool (KB892130)

I have searched the knowledgebase and google but have not found a
solution.

Does anyone know what to do??

Thanks
Ken K

Try here
news://msnews.microsoft.com/microsoft.public.windowsupdate

 

[Ken K]

Gerry Cornell said the following on 12/23/2006 3:00 AM:

Ken

What error code?

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed
Icon in the Status Column. What does it say?

Did you install the Active X Control by clicking on the yellow bar see
this
link?
http://update.microsoft.com/microso...microsoftupdate/v6/default.aspx?ln=en&muopt=6

If the first link is broken try this one
http://snipurl.com/lkrn

I have set out below the way to manually download updates. This was
written for the normal situation but you will be invited to install the
Active X Control. I think your problem is that you did not.

To get to Windows Update try this route. Select Start, Help and Support,
Keep your computer up to date with Windows Update and double click
Custom. The system then check on you and then your system to see
what you need. At the end of this stage under Select by Type will be the
number of Updates available by category. Click on Critical and it will
list
the details of those available. Check the option for each and every one
and then click on Install. You will then be offered the option to Save
to
Disk or to Run. Select Run. The process is then fully automated until it
says hopefully Successful or Finished. You then restart the machine.

No error code. What I typed was all that I saw. There was no
invitation to install an Active X control when I tried this in
administrator but I was invited to install the Active X control when I
signed in as a user with administrator privileges. Despite that, I
received the same error message that I typed in the initial message. I
will try what you have written.

Thanks

 

[Ken K]

I will move this thread to
news://msnews.microsoft.com/microsoft.public.windowsupdate

Ken K said the following on 12/23/2006 1:57 AM: