Updates to meetings coming back undeliverable

Discussion in 'Microsoft Outlook Calendar' started by laura, Apr 25, 2008.

  1. laura

    laura Guest

    Users in our organization are reporting an issue when sending meeting
    updates. The first time they send the meeting request to internal employees
    or outside customers, everything is fine and the meeting schedules without a
    problem. If the organizer needs to make a modification to the meeting, say
    the time, an undeliverable report will be sent to them that it did not reach
    all recipients, but only for outside email addresses. The undeliverable does
    not come back right away. The email appears to sit in the queue until it
    times out. The undeliverable received is "could not deliver the message in
    the time limit specified. 4.4.7". So to the organizer, they think everything
    has been sent out and updated without any problems because they don't receive
    any undeliverable right away. We are running Exchange 2003 and all users
    have Office 2007. Any help would be appreciated.

    Thanks!
    Laura
     
    laura, Apr 25, 2008
    #1
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  2. From http://support.microsoft.com/kb/284204Numeric Code: 4.4.7

    Possible Cause: The message in the queue has expired. The sending server
    tried to relay or deliver the message, but the action was not completed
    before the message expiration time occurred. This NDR may also indicate that
    a message header limit has been reached on a remote server or that some
    other protocol timeout occurred during communication with the remote server.
    Troubleshooting: This code typically indicates an issue on the receiving
    server. Verify the validity of the recipient address, and verify that the
    receiving server is configured to receive messages correctly. You may have
    to reduce the number of recipients in the header of the message for the host
    that you are receiving this NDR from. If you resend the message, it is
    placed in the queue again. If the receiving server is on line, the message
    is delivered.
    Obviously, if its an update, the address and # of recipients should be ok.
    Does the NDR give any clues as to why its not getting sent or accepted by
    the outside server?
     
    Diane Poremsky {MVP}, Apr 26, 2008
    #2
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  3. laura

    laura Guest

    there doesn't seem to any indication why the email would just sit in the
    message queue until it timed out. that's what is so confusing, they're
    correct email addresses! i don't know what to look for next....
     
    laura, Apr 29, 2008
    #3
  4. laura

    sheri Guest

    Did you figure this out? We are having the same problem.
     
    sheri, Jun 25, 2008
    #4
  5. laura

    Kfir Guest

    Did anyone find what is the cause and how to fix?

    We have the same problem as well. The one thing I think we have in common
    and might be a clue is that the server is Exchange 2003 (SP2) and the meeting
    update requests are coming from Outlook 2007. From outlook 2003 We do not
    have that problem. This happens randomly.

    I checked the logs of our firewall and when it happens the Exchanges server
    doesn't even try to connect outside to send the message. It just sit in queue
    until it bounces as non delivery.

    Kfir
     
    Kfir, Jun 27, 2008
    #5
  6. laura

    laura Guest

    Still haven't found a resolution to this issue. I would suspect it has
    something to do with the combo of Exchange 2003 and Outlook 2007.
    Frustrating because, like you said, the message just sits in the queue until
    it expires. It never attempts to contact the other mail server.
     
    laura, Jun 30, 2008
    #6
  7. laura

    ryan Guest

    I too am having this problem... nothing found on Google... any help would be
    greatly appreciated.

    -- Ryan
     
    ryan, Jul 24, 2008
    #7
  8. laura

    Ryan Carnell Guest

    http://support.microsoft.com/kb/938650/en-us

     
    Ryan Carnell, Jul 25, 2008
    #8
  9. laura

    srinivasmk

    Joined:
    Feb 7, 2019
    Likes Received:
    0
    This issue occurs when updated meetings bounce with an NDR Storedrive error.
    the recipient mailbox is in lit hold
    run the below command to resolve the issue

    Set-Mailbox -Identity "" -RecoverableItemsWarningQuota unlimited -RecoverableItemsQuota unlimited -UseDatabaseQuotaDefaults $false -UseDatabaseRetentionDefaults $true

    once completed check the output by running the command

    get-mailbox -identity " | fl recoverable*, usedatabase*

    the output should be as follows, once completed wait for 10-15 minutes and resend the meetig upadate which should be delivered

    RecoverableItemsQuota : Unlimited
    RecoverableItemsWarningQuota : Unlimited
    UseDatabaseRetentionDefaults : True
    UseDatabaseQuotaDefaults : False
     
    srinivasmk, Feb 7, 2019
    #9
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