Update problem - error code 0x8024001D

G

Guest

I have a new Dell computer with Windows XP SP2 factory installed. When I try
to access the Windows Update site, the computer checks for new updates for a
minute or so and then I get the error message "The website has encountered a
problem and cannot display the page you are trying to view" along with error
code 0x8024001D. I can't download any updates and I also can't post a new
message on this forum. I can post a reply to an existing message, but can't
post a new topic. I am on another computer right now so I can post here. On
my XP computer, I am running the Windows firewall and Symantec virus
protection and both are enabled when trying to access the updates. Any
suggestions on resolving both problems? Thank you for any help.
 
G

Guest

I should also add that I am on dialup connection and using Earthlink
Accelerator, if that makes any difference. Thanks.
 
R

Rock

Nelda said:
I should also add that I am on dialup connection and using Earthlink
Accelerator, if that makes any difference. Thanks.

:

Best to post your question to the experts in the Windows update
newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate
 

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