Hello Jamie,
What error message is in the Windows Update log? Can you just past a
couple of lines above and below the error message line and of course the
error message line?
Under d:\users do you have a default folder and in that folder do you have
a ntuser.dat file?
d:\users\default\ntuser.dat
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>Thread-Topic: Update KB925902 failed
|>thread-index: AceAj1tQxo8h4+MbR4Cf8OnO/C36/A==
|>X-WBNR-Posting-Host: 69.180.23.79
|>From: =?Utf-8?B?SmFtaWUgTWl0Y2hlbGw=?= <Jamie
(e-mail address removed)>
|>References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<#
[email protected]>
<
[email protected]>
<
[email protected]>
|>Subject: Re: Update KB925902 failed
|>Date: Mon, 16 Apr 2007 18:26:00 -0700
|>Lines: 200
|>Message-ID: <
[email protected]>
|>MIME-Version: 1.0
|>Content-Type: text/plain;
|> charset="Utf-8"
|>Content-Transfer-Encoding: 7bit
|>X-Newsreader: Microsoft CDO for Windows 2000
|>Content-Class: urn:content-classes:message
|>Importance: normal
|>Priority: normal
|>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
|>Newsgroups: microsoft.public.windows.vista.general
|>Path: TK2MSFTNGHUB02.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:85075
|>NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
|>X-Tomcat-NG: microsoft.public.windows.vista.general
|>
|>Hi Darrell, I have a similar problem with the 80070003 error code and I
moved
|>my users folders around. Current under that registry entry I have a
|>
|>Name-----Type-----Data
|>
|>(Default)-----REG_SZ-----(value not set)
|>Default-----REG_EXPAND_SZ-----D:\Default
|>ProfilesDirectory-----REG_EXPAND_SZ-----D:\
|>ProgramData-----REG_EXPAND_SZ-----%SystemDrive%\ProgramData
|>Public-----REG_EXPAND_SZ-----D:\Public
|>
|>I can email the exported txt entry if needbe. Any help would be
appreciated
|>
|>
|>
|>""Darrell Gorter[MSFT]"" wrote:
|>
|>> Hello Dave,
|>> Can you open the registry and export to a text file the following keys
and
|>> values under them:
|>> Can you share what is in HKLM\SOFTWARE\Microsoft\Windows
|>> NT\CurrentVersion\ProfileList?
|>> You can send it to me.
|>>
|>> Was the c:\users folder moved, renamed, or is not at the default
location?
|>> There are some warning in the log file where we are noting that we
have to
|>> loaddefauluserhive
|>> Thanks,
|>> Darrell Gorter[MSFT]
|>>
|>> This posting is provided "AS IS" with no warranties, and confers no
rights
|>> --------------------
|>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>From: (e-mail address removed) ("Darrell Gorter[MSFT]")
|>> |>Organization: Microsoft
|>> |>Date: Thu, 05 Apr 2007 00:02:52 GMT
|>> |>Subject: Re: Update KB925902 failed
|>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>MIME-Version: 1.0
|>> |>Content-Type: text/plain
|>> |>Content-Transfer-Encoding: 7bit
|>> |>
|>> |>Hello Dave,
|>> |>I got it and I don't have an answer just yet. Looking into it
however.
|>> |>Thanks,
|>> |>Darrell Gorter[MSFT]
|>> |>
|>> |>This posting is provided "AS IS" with no warranties, and confers no
rights
|>> |>--------------------
|>> |>|>From: "Dave Horne" <
[email protected]>
|>> |>|>References: <
[email protected]>
|>> |><
[email protected]>
|>> |><
[email protected]>
|>> |><
[email protected]>
|>> |>|>In-Reply-To: <
[email protected]>
|>> |>|>Subject: Re: Update KB925902 failed
|>> |>|>Date: Wed, 4 Apr 2007 20:04:46 +0200
|>> |>|>Lines: 109
|>> |>|>MIME-Version: 1.0
|>> |>|>Content-Type: text/plain;
|>> |>|> format=flowed;
|>> |>|> charset="Windows-1252";
|>> |>|> reply-type=original
|>> |>|>Content-Transfer-Encoding: 7bit
|>> |>|>X-Priority: 3
|>> |>|>X-MSMail-Priority: Normal
|>> |>|>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>> |>|>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>> |>|>Message-ID: <#
[email protected]>
|>> |>|>Newsgroups: microsoft.public.windows.vista.general
|>> |>|>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
|>> |>|>Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
|>> |>|>Xref: TK2MSFTNGHUB02.phx.gbl
|>> microsoft.public.windows.vista.general:76818
|>> |>|>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>|>
|>> |>|>Darrell, I sent you an e-mail with those two zipped files from my
|>> regular
|>> |>|>e-mail account. davehorne at home dot nl
|>> |>|>
|>> |>|>(I view the posts here from a newsreader and not directly as MS's
site.)
|>> |>|>
|>> |>|>
|>> message
|>> |>|>|>> |>|>> Hello Dave,
|>> |>|>> I need the WindowsUpdate.log located in \windows\windowsupdate.log
|>> |>|>> I also need to see the cbs log file located in
|>> \windows\logs\cbs\cbs.log
|>> |>|>> Can you zip them up and send them to me,
|>> |>|>> Darrellg@online,microsoft.com but remove the online piece to get
to
|>> me.
|>> |>|>> Does the following folder exist?
|>> |>|>> \windows\servicing\packages If that is missing that could cause
this
|>> |>|>> error.
|>> |>|>> Thanks,
|>> |>|>> Darrell Gorter[MSFT]
|>> |>|>>
|>> |>|>> This posting is provided "AS IS" with no warranties, and confers
no
|>> |>rights
|>> |>|>> --------------------
|>> |>|>> |>From: "Dave Horne" <
[email protected]>
|>> |>|>> |>References: <
[email protected]>
|>> |>|>> <
[email protected]>
|>> |>|>> |>In-Reply-To: <
[email protected]>
|>> |>|>> |>Subject: Re: Update KB925902 failed
|>> |>|>> |>Date: Wed, 4 Apr 2007 14:21:00 +0200
|>> |>|>> |>Lines: 55
|>> |>|>> |>MIME-Version: 1.0
|>> |>|>> |>Content-Type: text/plain;
|>> |>|>> |> format=flowed;
|>> |>|>> |> charset="Windows-1252";
|>> |>|>> |> reply-type=original
|>> |>|>> |>Content-Transfer-Encoding: 7bit
|>> |>|>> |>X-Priority: 3
|>> |>|>> |>X-MSMail-Priority: Normal
|>> |>|>> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>> |>|>> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>> |>|>> |>Message-ID: <
[email protected]>
|>> |>|>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>|>> |>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
|>> |>|>> |>Path:
|>> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
|>> |>|>> |>Xref: TK2MSFTNGHUB02.phx.gbl
|>> |>|>> microsoft.public.windows.vista.general:76579
|>> |>|>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>|>> |>
|>> |>|>> |>Darrell, I renamed the folder Windows \ SoftwareDistribution
and
|>> |>tried
|>> |>|>> |>again to reinstall this update but it failed again with the
same
|>> error
|>> |>|>> |>message ... 80070003.
|>> |>|>> |>
|>> |>|>> |>I'm waiting to hear back from MS Support re another failed
Update
|>> and
|>> |>|>> will
|>> |>|>> |>mention this to them.
|>> |>|>> |>
|>> |>|>> |>Thanks! In the meantime I am open to any suggestions.
|>> |>|>> |>
|>> |>|>> |>
|>> |>|>> |>
|>> |>|>> |>
|>> |>|>> |>
in
|>> |>|>> message
|>> |>|>> |>|>> |>|>> |>> Hello Dave,
|>> |>|>> |>> Do you have an error code for the failure?
|>> |>|>> |>> What is in windowsupdate.log?
|>> |>|>> |>> Thanks,
|>> |>|>> |>> Darrell Gorter[MSFT]
|>> |>|>> |>>
|>> |>|>> |>> This posting is provided "AS IS" with no warranties, and
confers
|>> no
|>> |>|>> rights
|>> |>|>> |>> --------------------
|>> |>|>> |>> |>From: "Dave Horne" <
[email protected]>
|>> |>|>> |>> |>Subject: Update KB925902 failed
|>> |>|>> |>> |>Date: Wed, 4 Apr 2007 00:08:30 +0200
|>> |>|>> |>> |>Lines: 7
|>> |>|>> |>> |>MIME-Version: 1.0
|>> |>|>> |>> |>Content-Type: text/plain;
|>> |>|>> |>> |> format=flowed;
|>> |>|>> |>> |> charset="iso-8859-1";
|>> |>|>> |>> |> reply-type=original
|>> |>|>> |>> |>Content-Transfer-Encoding: 7bit
|>> |>|>> |>> |>X-Priority: 3
|>> |>|>> |>> |>X-MSMail-Priority: Normal
|>> |>|>> |>> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>> |>|>> |>> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>> |>|>> |>> |>Message-ID: <
[email protected]>
|>> |>|>> |>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>|>> |>> |>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
|>> |>|>> |>> |>Path:
|>> |>|>> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
|>> |>|>> |>> |>Xref: TK2MSFTNGHUB02.phx.gbl
|>> |>|>> |>> microsoft.public.windows.vista.general:76200
|>> |>|>> |>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>|>> |>> |>
|>> |>|>> |>> |>This security update (for Vista) KB925902 failed upon
reboot.
|>> I
|>> |>|>> have
|>> |>|>> |>> |>attempted to install this update three times.
|>> |>|>> |>> |>
|>> |>|>> |>> |>Am I alone? Suggestions?
|>> |>|>> |>> |>
|>> |>|>> |>> |>Thanks, Dave Horne (Vista Home Premium, 32 bit)
|>> |>|>> |>> |>
|>> |>|>> |>> |>
|>> |>|>> |>>
|>> |>|>> |>
|>> |>|>> |>
|>> |>|>>
|>> |>|>
|>> |>|>
|>> |>
|>>
|>>
|>
