Update Issues...

[Steven Sinclair]

No matter what I do, I run into this error and no Windows Updates will install:

Error Code: 0x80246008

Unfortunately, I've spent the past three days scouring the web for answers,
and have found many, many, many that apply, but none of them have worked.

Aside from reformat and reinstall, is there a relatively painless solution?

BITS is enabled as a service, but will not run.
RPS is enabled and running.

Don't know where to go from here.

Thanx.

 

[Randem]

You may have been hit b malware that disables Winodws Update for fear that a
solution would be automatically rendered. Have you tried the solution of
booting into safe mode then deleting the updates folder? There is a whole
write up on that solution on the web somewhere. i used it once on a
customers computer.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org

 

[Shenan Stanley]

No matter what I do, I run into this error and no Windows Updates
will install:

Error Code: 0x80246008

Unfortunately, I've spent the past three days scouring the web for
answers, and have found many, many, many that apply, but none of
them have worked.

Aside from reformat and reinstall, is there a relatively painless
solution?

BITS is enabled as a service, but will not run.
RPS is enabled and running.

Don't know where to go from here.

My suggestion to you is to do the following:

Start button --> RUN and type in:
%SystemRoot%\system32\net stop wuauserv
--> Click OK.

Start button --> RUN and type in:
%SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
--> Click OK.

Start button --> RUN and type in:
%SystemRoot%\system32\net start wuauserv
--> Click OK.

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer Windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Log on as an user with administrative rights and open Internet Explorer and
visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)

Once the scan is done, select just ONE of the high priority updates
(deselect any others) and install it.

Reboot again.

Come back - let us know if that worked.

(If it did work - try it again - selecting no more than 3-5 at a time. The
Optional Software updates are generally safe - although I recommend against
the Windows Search one. I would completely avoid the Optional Hardware
updates.)

Really - come back and let everyone know if that worked.

 

[Steven Sinclair]

Yes, tried that...no go.

You may have been hit b malware that disables Winodws Update for fear that a
solution would be automatically rendered. Have you tried the solution of
booting into safe mode then deleting the updates folder? There is a whole
write up on that solution on the web somewhere. i used it once on a
customers computer.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org

 

[Steven Sinclair]

Nope...made no difference.

The steps proceeded successfully, then reboot. Then back to the updates
site, then holding CTRL while clicking, then selected only one of the
updates. Took longer than normal to fail, but still failed.

Any other ideas?

Thanx.

 

[PA Bear [MS MVP]]

[X-post to WU newsgroup]

You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site:
http://support.microsoft.com/kb/910337

However, there's a very strong possibility that the problem is due to a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

 

[Yoda]

These steps worked great for me. I have had a problem with windows update for
about a year now, worked on it for days and just gave up. If it were not for
a few prgrams that I can not just reinstall, I would have wiped the system
and did a fresh install. Thanks to this post, my system is back to running
like new and with all the latest updeats from Microsoft! Thanks a million for
the info!

[X-post to WU newsgroup]

You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site:
http://support.microsoft.com/kb/910337

However, there's a very strong possibility that the problem is due to a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

No matter what I do, I run into this error and no Windows Updates will
install:

Error Code: 0x80246008

Unfortunately, I've spent the past three days scouring the web for
answers,
and have found many, many, many that apply, but none of them have worked.

Aside from reformat and reinstall, is there a relatively painless
solution?

BITS is enabled as a service, but will not run.
RPS is enabled and running.

Don't know where to go from here.

Thanx.

 

[PA Bear [MS MVP]]

YW, Yoda, and thanks for your feedback!

These steps worked great for me. I have had a problem with windows update
for about a year now, worked on it for days and just gave up. If it were
not for a few prgrams that I can not just reinstall, I would have wiped
the
system and did a fresh install. Thanks to this post, my system is back to
running like new and with all the latest updeats from Microsoft! Thanks a
million for the info!

[X-post to WU newsgroup]

You may receive an error message that contains the "0x8DDD0018" code or
the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site:
http://support.microsoft.com/kb/910337

However, there's a very strong possibility that the problem is due to a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your
hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
(in conjuction with some other utilities). HijackThis will NOT fix
anything on its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for
review by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY
in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

No matter what I do, I run into this error and no Windows Updates will
install:

Error Code: 0x80246008

Unfortunately, I've spent the past three days scouring the web for
answers,
and have found many, many, many that apply, but none of them have
worked.

Aside from reformat and reinstall, is there a relatively painless
solution?

BITS is enabled as a service, but will not run.
RPS is enabled and running.

Don't know where to go from here.

Thanx.