Update Error

[JGoynes]

My autoupdate is attempting to load this security patch:

Security Update for Microsoft Data Access Components
(KB832483)

and I am getting this error:

The software you are installing has not passed the
Windows Logo testing to verify its compatibility with
Windows XP.

Since this patch is coming straight from Microsoft's
site, I am assuming that someone there goofed and forgot
to digitally sign it. However, it now causes my computer
to display the same error message each and everytime I
reboot and asks for the original CD.

 

[purplehaz]

When you install Microsoft updates to Windows components, you receive:

The software you are installing has not passed Windows Logo testing to
verify it's compatibility with Windows XP. (Tell me why this testing is
important.)

This software will not be installed. Contact your system administrator.

This behavior is symptomatic of any of the following:

- Cryptographic Services is disabled.


- Database or log file corruption in %Systemroot%\System32\Catroot2.

- Windows files are missing or damaged.

To fix this behavior:

01. Right-click My Computer and press Manage.

02. Expand Services and Applications.

03. Double-click Services.

04. Double-click Cryptographic Services.

05. Make sure that the Startup Type is set to Automatic and that the service
is started. If not, set it, press Apply and OK. Shutdown and restart Windows
XP and retry the update.

06. If the update still fails, open a CMD.EXE prompt and type:

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

07. Exit the CMD prompt and retry you update. If it succeeds, exit this
procedure.

08. Open a CMD.EXE prompt and type:

sfc /purgecache

When you receive Windows File Protection successfully made the requested
change, type:

sfc /scannow

09. When the command completes, try your update. If it succeeds, exit this
procedure.

10. Perform an in-place upgrade of Windows XP.

11. Reinstall your latest Service Pack, hotfixes, and updates.