Update driver for Flip Video

[steve]

I am having problems viewing my videos from my Flip Video recorder. I suspect
it is a driver problem as the listed driver in my system is dated 7/1/2001
and is not digitally signed. I cannot for the life of me find an updated
driver and Flip Video support is absolutely no help..they simply say it is a
Microsoft problem. I have searched everywhere I can think of in Microsoft
support and cannot come up with the answer.

Thanks in advance for any advice.

 

[John Inzer]

I am having problems viewing my videos from my Flip Video recorder. I
suspect it is a driver problem as the listed driver in my system is
dated 7/1/2001 and is not digitally signed. I cannot for the life of
me find an updated driver and Flip Video support is absolutely no
help..they simply say it is a Microsoft problem. I have searched
everywhere I can think of in Microsoft support and cannot come up
with the answer.

Thanks in advance for any advice.

======================
Try using the VLC Media Player:

VLC Media Player
http://www.videolan.org/

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[steve]

Unfortunately that did not solve the problem..thanks for the try though.
Incidentally, the camera works fine on my wife's notebook running Vista..

 

[John Inzer]

Unfortunately that did not solve the problem..thanks for the try
though. Incidentally, the camera works fine on my wife's notebook
running Vista..

==================================
Maybe it's not clear what the actual issue is?

Are you saying VLC cannot play the files?

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Steve]

Yes, it will not play the files. I am at a loss as to the real issue but as I
said, I suspect the driver. However, it worked fine for a time then went
haywire. I re-formatted the camera and it worked for a few hours then
reverted back to the problem where when it tries to open, I get a windows
explorer message pop up that says windows explorer has encountered a problem
and must close.

 

[John Inzer]

Yes, it will not play the files. I am at a loss as to the real issue
but as I said, I suspect the driver. However, it worked fine for a
time then went haywire. I re-formatted the camera and it worked for a
few hours then reverted back to the problem where when it tries to
open, I get a windows explorer message pop up that says windows
explorer has encountered a problem and must close.

================================
When you download a file from your
camera to a folder on your hard drive
what is the extension on the file?

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Steve]

You might have to help me out.. I feel kinda dumb but don't see a file
extension. It is an application file and when I right click on the the file
and go to properties I don't see a file extension.

 

[John Inzer]

You might have to help me out.. I feel kinda dumb but don't see a file
extension. It is an application file and when I right click on the
the file and go to properties I don't see a file extension.

====================
OK...lets begin again...

Maybe you are still thinking about the
driver...I'm asking about the video 'you'
recorded. Did you download a video file
from your camera to a folder on your hard
drive?

If...Yes...what is the full name of the file? If
the file is a folder...open the folder and look
for the file extension...

If you open a folder that is already on your
hard drive that contains pictures...do the
file names have an extension? .jpg, .tif, .gif, ?

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Steve]

I'm sorry..I totally misunderstood. Let me clarify. I do have video files on
my hard drive that were saved prior to the problem started. They are video
clips with .avi and the play just fine on the Windows Media Player. the
problem now is that the Flipshare camera will not even let the download
begin. As the Flipshare program begins to open upon plugging the camera into
the USB port, the Windows Explorer pop up appears indicating a problem
opening FlipShare and says it must close, which it does.

 

[John Inzer]

I'm sorry..I totally misunderstood. Let me clarify. I do have video
files on my hard drive that were saved prior to the problem started.
They are video clips with .avi and the play just fine on the Windows
Media Player. the problem now is that the Flipshare camera will not
even let the download begin. As the Flipshare program begins to open
upon plugging the camera into the USB port, the Windows Explorer pop
up appears indicating a problem opening FlipShare and says it must
close, which it does.

=================================
Sorry but I don't have a fix for you.

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[steve]

thanks for the try, John.

=================================
Sorry but I don't have a fix for you.

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk