Unwanted website requests

[Nick Rogers]

Can you tell me how to remove whatever is causing a box to
appear every so often telling me that the website I have
requested (I Haven't) is not available offline. If I click
on connect, it opens on an unwanted website and not only
bombards me with really nasty pop-ups but Norton tells me
that a Trojan virus has attempted to access my computer
and it seems to have a devil of a problem getting rid of
it. Meanwhile my history site looks like a gambling
pervert with shopaholic tendencies has been using my
machine.

Thank you to anyone who takes the time to help/reply.
Nick

 

[Martin C]

Check out the following to get rid of your problem.

Download/install/run Ad-Aware from:
http://www.lavasoftusa.com/
This will detect any spyware on your system. When you run Ad-Aware, click on
the ref update to get the latest up-to-date ref file, run Ad-Aware and
delete everything it finds.

You can also download/install/run:
Spybot - Search & Destroy from :
http://security.kolla.de/index.php?lang=en&page=download
Sometimes this will find problems that are not found in Ad Aware.
This program has two entries to it (Easy and Advanced). Unless you know what
you are doing, run it in Easy mode and also select Immunize after it is run.
Make sure you read the help on this first.

If you are having problems with your home page going somewhere other than
you want it, then get this file:

http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG
After downloading it, right click it and choose Merge.

Download/run Cool Web Shredder from:
http://www.merijn.org/

For Info on Cool Web Search Variants:
http://www.merijn.org/cwschronicles.html

If you still have problems, download/run HijackThis from:
http://www.merijn.org/
Be very careful with this program though. Do not remove anything that is
referenced by it until you get advice on what to remove as it will list some
good items as well as bad ones.
See http://mjc1.com/mirror/hjt/#quick and read the quick start on how to
create a log file that can be sent to a forum that can provide assistance on
removal of unwanted problems.
Post the logs to an appropriate NG here where they specialize in
spyware/hijacker removal:
http://forums.spywareinfo.com/

There are many Forums that offer Free "Hijack This" log review.
http://www.spywareinfo.com/forums/
http://www.dslreports.com/forum/security,1
http://www.computercops.biz/forums.html
http://www.cybertechhelp.com/forums/index.php
http://boards.cexx.org/
http://forums.net-integration.net/
http://forum.mvps.org/
http://www.wilderssecurity.com/index.php
http://www.lavasoftsupport.com

Take your pick - they all offer excellent support -

At the very least you should have Ad Aware present on your machine and run
it periodically.

You might also use IE Tools/Internet Options and delete the Temporary
Internet Files and your History (if you do not want to keep it).

Hope this helps,

Martin

 

[Mike Burgess]

Nick,
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-21-04]
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