Unsent message in Outbox

[NASCarla]

I have been unable to send messages for the past few days, I can receive
them. This is the error message:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test again', Account: 'pop-server.kc.rr.com', Server:
'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F

 

[Gary VanderMolen]

'Unexpected' termination is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off your antivirus email scanning function does not resolve
your problem, consider upgrading to Windows Live Mail, because it
is less prone to suffering bad effects from overly intrusive antivirus
programs: http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[moebabe1]

I have both Trend Micro Antivirus and Spy Sweeper and don't really know how
to turn either off so that I may send e-mail. I received e-mail but can't
send I get the same message:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: just curious', Account: 'mail.comcast.net', Server:
'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0F

 

[NASCarla]

Thank you, Gary - I had upgraded Spysweeper a few days ago, so I turned off
the antivirus scan, my messages are being sent - thank you!

 

[moebabe1]

Thank you, Gary - I had upgraded Spysweeper a few days ago, so I turned off
the antivirus scan, my messages are being sent - thank you!

 

[Gary VanderMolen]

Good to hear. Thanks for reporting back.