I've now run both AdWare and Spybot, which has resulted in
elimination of the "Kontiki Client" error message but not
the "Common Client" error, and the task bar remains
diabled.
The following is the log from running HiJackThis:
Logfile of HijackThis v1.97.7
Scan saved at 10:46:25 PM, on 4/15/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\gearsec.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton SystemWorks\Norton
Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-
LC\symlcsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Norton SystemWorks\Password
Manager\AcctMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Real\Player\realplay.exe
C:\Program Files\Common Files\slmss\slmss.exe
C:\WINDOWS\mwsvm.exe
C:\WINDOWS\System32\manage.exe
C:\WINDOWS\System32\keyword.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Common Files\Microsoft Shared\Works
Shared\wkcalrem.exe
C:\Program Files\SMC\EZ Connect Wireless
USB\WlanMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton SystemWorks\Norton
Antivirus\SAVScan.exe
C:\WINDOWS\System32\taskmgr.exe
C:\unzipped\hijackthis\HijackThis.exe
R0 - HKLM\Software\Microsoft\Internet
Explorer\Search,CustomizeSearch = res://C:\PROGRA~1
\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,SearchAssistant =
http://www.websearch.com/ie.aspx?tb_id=18
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,CustomizeSearch = res://C:\PROGRA~1
\Toolbar\toolbar.dll/sa
O2 - BHO: Clear Search - {00000000-0000-0000-0000-
000000000240} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-
00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Dictionary.com - {11359F4A-B191-42D7-905A-
594F8CF0387B} - C:\WINDOWS\Downloaded Program
Files\lexbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-
009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-
29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft
Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program
Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program
Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [ADUserMon] C:\Program
Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program
Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program
Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common
Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton
SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program
Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RealTray] C:\Real\Player\realplay.exe
SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [slmss] C:\Program Files\Common
Files\slmss\slmss.exe
O4 - HKLM\..\Run: [Mwsvm] C:\WINDOWS\mwsvm.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\System32\manage.exe
O4 - HKLM\..\Run: [WinEssential] C:\WINDOWS\System32
\keyword.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program
Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -
cnetwait.odl
O4 - Startup: EZ Connect Wireless USB Utility.lnk = ?
O4 - Global Startup: Event Reminder.lnk = C:\Program
Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar
Reminders.lnk = ?
O8 - Extra context menu item: &Google Search -
res://C:\Program
Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links -
res://C:\Program
Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page -
res://C:\Program
Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages -
res://C:\Program
Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -
res://C:\Program
Files\Google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O9 - Extra button: MoneySide (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system32
\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32
\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32
\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32
\inetadpt.dll
O12 - Plugin for .UVR: %programfiles%\Internet
Explorer\Plugins\NPUPano.dll
O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} -
http://download.microsoft.com/download/d/4/4/d446e8a9-3a86-
4b59-bb19-f5bd11b40367/wmavax.CAB
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089}
(Microsoft Office Template and Media Control) -
http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B}
(QuickTime Object) -
http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000}
(Shockwave ActiveX Control) -
http://download.macromedia.com/pub/shockwave/cabs/director/
sw.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
http://imgfarm.com/images/nocache/funwebproducts/SmileyCent
ralInitialSetup1.0.0.6.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-
4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office
Update Installation Engine) -
http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE
Class) -
http://software-
dl.real.com/146af9f7cc51b7371723/netzip/RdxIE601.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B}
(WSDownloader Control) -
http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68}
(InstallShield International Setup Player) -
http://www.installengine.com/engine/isetup.cab
O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794}
(KeyActivex Control) -
http://www.jraun.com/activex/src/KeyActivexTest.ocx
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE}
(Symantec RuFSI Registry Information Class) -
http://security.symantec.com/sscv6/SharedContent/common/bin
/cabsa.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN
Photo Upload Tool) -
http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000}
(Shockwave Flash Object) -
http://download.macromedia.com/pub/shockwave/cabs/flash/swf
lash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB}
(iTunesDetector Class) -
http://ax.phobos.apple.com.edgesuite.net/detection/ITDetect
or.cab
O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} -
http://dictionary.reference.com/tools/toolbar/lexico.cab
Any interpretive help would be welcomed!