Unread messages

[Jerry]

on the sign-in screen, on windows xp when you start your
pc,under my screenname it says i have 2 unread messages
and when you point to it it has my e-mail address(my e-
mail addy i use all the time)but yet i cant find any
unread messages anywhere in my mail box .Ive looked in
the inbox,outbox,sent box,saved box,compose box,yet i
cant find any unread mail.Its not causing a big problem
or anything but I want it gone none the less.Can anyone
hepl me to find these unread messages.
Thx,
Jerry

 

[Dennis]

Jerry - I know what it is but don't know how to fix it -
that's why I was scanning this newsgroup. Some one else
has logged on with another IM name and these unread
messages are for them. Even though you are now the IM
user it somehow has not released the previous users
information - if I find out how I will drop you a note
and would appreciate the same if you could let me know if
you find out how to remove this annoyance.

Dennis

 

[Dennis]

Jerry,

Just found out how to fix the problem. Just go to this
address and follow the great instructions.

http://messenger.jonathankay.com/problem.aspx?ID=2

Dennis

 

[Jerry]

Nope i did the steps in the reply but it didnt work i
removed the netpass from my screen name but still it says
i have 2 unread messages.
Jerry

 

[Dennis]

Jerry - have you rebooted your machine after you made the
change?
Dennis

 

[Jonathan Kay [MVP]]

Greetings Jerry,

There probably is no messages, they're just from when someone else signed-in under your
Windows XP account. To correct this, just edit the number in the registry. To do so, click
Start, then click Run and enter "regedit.exe" and click OK. Then navigate (it's like Windows
Explorer) to My
Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail\yourmsnname@h
otmail.com

Where (e-mail address removed) is the passport. Double-click the MessageCount and enter 0 as
the value (this will set back to none). Then click OK, close the registry editor, and log
out.

If you want to disable this feature all together (no registry changes required), download the
TweakUI powertoy:
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp (see on the right).

After you have TweakUI installed, click Start, All Programs, Powertoys for Windows XP, and
choose TweakUI for Windows XP. In the TweakUI window, on the left, click the '+' next to
Logon, and choose Unread Mail. Uncheck 'Show unread mail on Welcome screen' and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Dennis]

Jerry - yes I'm having the same problem - I'm going to
try some other things this evening.
Dennis

 

[Dennis]

Johnathan,

Thanks so much for the help. This did fix the problem but
I have one further question. The emails from the other
hotmail user are indeed there in his inbox. When I
removed his passport ("Manage my network passwords) from
my user account it looks like it didn't delete this entry
in the registry. Can I simply delete this entire entry
which has his hotmail address?

Again, I greatly (& I'm sure Jerry too) appreciate you
spending the time to respond to everyon that post
(reasonable) issues on this list.

Dennis

-----Original Message-----
Greetings Jerry,

There probably is no messages, they're just from when

someone else signed-in under your

Windows XP account. To correct this, just edit the

number in the registry. To do so, click

Start, then click Run and enter "regedit.exe" and click

OK. Then navigate (it's like Windows

Explorer) to My
Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\Cur rentVersion\UnreadMail\yourmsnname@h
otmail.com

Where (e-mail address removed) is the passport. Double-

click the MessageCount and enter 0 as

the value (this will set back to none). Then click OK,

close the registry editor, and log

out.

If you want to disable this feature all together (no

registry changes required), download the

TweakUI powertoy:
http://www.microsoft.com/windowsxp/pro/downloads/powertoy s.asp (see on the right).

After you have TweakUI installed, click Start, All

Programs, Powertoys for Windows XP, and

choose TweakUI for Windows XP. In the TweakUI window,

on the left, click the '+' next to

Logon, and choose Unread Mail. Uncheck 'Show unread

mail on Welcome screen' and click OK.

 

[Jonathan Kay [MVP]]

Hi Dennis,

Removing the Passport from the Manage My Network Passwords window will not remove the mail
entry. Yes, you can simply delete the entire key with his e-mail address (in the registry as
shown below).

You're very welcome =).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Guest]

This is great, it helps a lot!
Thanks, Jonathan! You are wonderful!
And thanks Dennis!
This is a great place!

KP

-----Original Message-----
Hi Dennis,

Removing the Passport from the Manage My Network

Passwords window will not remove the mail

entry. Yes, you can simply delete the entire key with

his e-mail address (in the registry as

 

[Jonathan Kay [MVP]]

Hi KP,

You're very welcome =).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com