Unprotecting Documents

[RV]

We have a number of documents (forms) we need to modify that were created by
a former employee that have been password protected - no one knows the
password - I've tried saving as another name, format, etc, and cannot get to
an unprotected state, Any suggestions/recommendations other than recreating
the entire document?

Thanks

 

[Herb Tyson [MVP]]

Usually... those "documents" are saved as templates and are used to create
new documents that are created by filling in the form.

If you open the existing/protected form, you get the behavior you observe.

However... if you create a new document based on those forms--i.e., using
them as templates--you should be able to save the resulting new document as
a template, as well as be able to turn off forms protection without needing
a password.

I just tried this here, and it worked fine, allowing me to clone a protected
template that could then be unprotected.

I did this for a document with standard forms protection. If the former
employee used some stronger form of protection (permissions), then all bets
might be off.