Unmountable boot volume error message

[Guest]

My daughter recently installed Quickbooks; since then we have received startup error: Stop 0x000000ED Unmountable_boot_volume. Unfortunately, I am unable to enter Safe Mode

Any suggestions

Jeff

 

[Jupiter Jones [MVP]]

Jeff;
Power off
Desktop:...Open the case and reseat the hard drive IDE ribbon cable at
both ends.
Laptop:... simply remove and reinsert the hard drive.
If that fails:
http://support.microsoft.com/?kbid=297185
http://support.microsoft.com/?kbid=315403

Otherwise go to the website of the hard drive manufacturer and
download their hard drive diagnostics.

Do you have a hard drive overlay such as Max Blast?
Windows XP sometimes has issues with overlay software.
You may need to perform a Clean Installation without there overlay
software which is not needed anyway.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/

My daughter recently installed Quickbooks; since then we have

received startup error: Stop 0x000000ED Unmountable_boot_volume.
Unfortunately, I am unable to enter Safe Mode.