Unknown origin Auto Update Message

  • Thread starter Thread starter Telstar
  • Start date Start date
T

Telstar

Everyday (once), I receive an Auto Update box. If I click update, nothing
happens...same if I cancel.

I have run any number of spyware etc utilities that find nothing. I have
attempted to turn off some services, etc....but the problem remains.

Suggestions welcome!
 
Without actually seeing this " Auto Update box " it's hard to advise you
on just what is going on.
Does the yellow update icon appear in the system tray, you click it, and
the update GUI opens or does it just open of it's own accord ?
Is it the genuine Microsoft Windows Update GUI or 3rd party ?
What *specifically* does it say ?

If it's the XP update GUI it will list which updates are available to be
downloaded/installed.

Has the system been kept updated ?
Open Add/Remove Programs in the Control Panel
Make sure the " Show updates " box towards the top of the window is checked
Scroll down towards the bottom and look under " Windows XP - Software
Updates "
Post the last update listed and the date it was installed, please.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
 
MowGreen said:
Without actually seeing this " Auto Update box " it's hard to advise you
on just what is going on.
Does the yellow update icon appear in the system tray, you click it, and
the update GUI opens or does it just open of it's own accord ?
Click to expand...

No update icon...it appears on its own accord.
Is it the genuine Microsoft Windows Update GUI or 3rd party ?
Click to expand...

My guess is not MS.
What *specifically* does it say ?
Click to expand...

(All in shades of grey)

Auto Update

Updates are Ready for your Computer

Then buttons OK and Cancel.
If it's the XP update GUI it will list which updates are available to be
downloaded/installed.

Has the system been kept updated ?
Absolutely.

Open Add/Remove Programs in the Control Panel
Make sure the " Show updates " box towards the top of the window is
checked
Scroll down towards the bottom and look under " Windows XP - Software
Updates "
Post the last update listed and the date it was installed, please.
Click to expand...

Security Update on 6/20

Thanks.
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Everyday (once), I receive an Auto Update box. If I click update,
nothing happens...same if I cancel.

I have run any number of spyware etc utilities that find nothing. I have
attempted to turn off some services, etc....but the problem remains.

Suggestions welcome!
Click to expand...
Click to expand...
 
Hmmmm ... can you do a screen capture and post it so we can see what
this 'Auto Update' GUI looks like ?
It *may* be malware causing this. It might also possibly be a 3rd party
software/driver update GUI.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Without actually seeing this " Auto Update box " it's hard to advise you
on just what is going on.
Does the yellow update icon appear in the system tray, you click it, and
the update GUI opens or does it just open of it's own accord ?
Click to expand...


No update icon...it appears on its own accord.

Is it the genuine Microsoft Windows Update GUI or 3rd party ?
Click to expand...


My guess is not MS.

What *specifically* does it say ?
Click to expand...


(All in shades of grey)

Auto Update

Updates are Ready for your Computer

Then buttons OK and Cancel.

If it's the XP update GUI it will list which updates are available to be
downloaded/installed.

Has the system been kept updated ?

Absolutely.


Open Add/Remove Programs in the Control Panel
Make sure the " Show updates " box towards the top of the window is
checked
Scroll down towards the bottom and look under " Windows XP - Software
Updates "
Post the last update listed and the date it was installed, please.
Click to expand...


Security Update on 6/20

Thanks.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Telstar wrote:

Everyday (once), I receive an Auto Update box. If I click update,
nothing happens...same if I cancel.

I have run any number of spyware etc utilities that find nothing. I have
attempted to turn off some services, etc....but the problem remains.

Suggestions welcome!
Click to expand...
Click to expand...
Click to expand...
 
Hi MowGreen,

I finally figured it out. It was MXtask that generated this, from the
SystemSuite of VCOM...a similar product to Norton etc. for system
protection.



MowGreen said:
Hmmmm ... can you do a screen capture and post it so we can see what this
'Auto Update' GUI looks like ?
It *may* be malware causing this. It might also possibly be a 3rd party
software/driver update GUI.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Without actually seeing this " Auto Update box " it's hard to advise you
on just what is going on.
Does the yellow update icon appear in the system tray, you click it, and
the update GUI opens or does it just open of it's own accord ?
Click to expand...


No update icon...it appears on its own accord.

Is it the genuine Microsoft Windows Update GUI or 3rd party ?
Click to expand...


My guess is not MS.

What *specifically* does it say ?
Click to expand...


(All in shades of grey)

Auto Update

Updates are Ready for your Computer

Then buttons OK and Cancel.

If it's the XP update GUI it will list which updates are available to be
downloaded/installed.

Has the system been kept updated ?

Absolutely.


Open Add/Remove Programs in the Control Panel
Make sure the " Show updates " box towards the top of the window is
checked
Scroll down towards the bottom and look under " Windows XP - Software
Updates "
Post the last update listed and the date it was installed, please.
Click to expand...


Security Update on 6/20

Thanks.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Telstar wrote:


Everyday (once), I receive an Auto Update box. If I click update,
nothing happens...same if I cancel.

I have run any number of spyware etc utilities that find nothing. I
have attempted to turn off some services, etc....but the problem
remains.

Suggestions welcome!
Click to expand...
Click to expand...
Click to expand...
 
Cool. Nice detective work. Check out VCOM's Support page to see what the
mystery update window means.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Hi MowGreen,

I finally figured it out. It was MXtask that generated this, from the
SystemSuite of VCOM...a similar product to Norton etc. for system
protection.



Telstar wrote:

Is it the genuine Microsoft Windows Update GUI or 3rd party ?


My guess is not MS.
Click to expand...

Hmmmm ... can you do a screen capture and post it so we can see what this
'Auto Update' GUI looks like ?
It *may* be malware causing this. It might also possibly be a 3rd party
software/driver update GUI.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Telstar wrote:

Without actually seeing this " Auto Update box " it's hard to advise you
on just what is going on.
Does the yellow update icon appear in the system tray, you click it, and
the update GUI opens or does it just open of it's own accord ?


No update icon...it appears on its own accord.



Is it the genuine Microsoft Windows Update GUI or 3rd party ?


My guess is not MS.



What *specifically* does it say ?


(All in shades of grey)

Auto Update

Updates are Ready for your Computer

Then buttons OK and Cancel.



If it's the XP update GUI it will list which updates are available to be
downloaded/installed.

Has the system been kept updated ?


Absolutely.



Open Add/Remove Programs in the Control Panel
Make sure the " Show updates " box towards the top of the window is
checked
Scroll down towards the bottom and look under " Windows XP - Software
Updates "
Post the last update listed and the date it was installed, please.


Security Update on 6/20

Thanks.



MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Telstar wrote:



Everyday (once), I receive an Auto Update box. If I click update,
nothing happens...same if I cancel.

I have run any number of spyware etc utilities that find nothing. I
have attempted to turn off some services, etc....but the problem
remains.

Suggestions welcome!
Click to expand...
Click to expand...
Click to expand...
 
Cool. Nice detective work. Check out VCOM's Support page to see what the
mystery update window means.

MowGreen [MVP 2003-2007]
Click to expand...

Doesn't sound like a program I'd want to use, if it throws up
anonymous message dialogs you waste hours trying to ID.
 
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