unknown error

[Jhim]

When I send and received I get the following "unknown
error (0x8007007E)" I have tried redoing the e-mail
account. I talked with my ISP. All my setting for the
account are correct. I uninstalled Office and
reinstalled it. I am still getting the error and can not
send and receive.
It started doing it when my PC froze up during the
Security Updates on the Windows Update page that were
just released. I had to reboot during the install. I
have since installed them.
I am using Outlook 2002 SP3.

What do I need to do to fix this?

 

[JOdy]

I am having a similar problem. I receive the 0x8007007e
after installing a new boot drive (migrating from a
previous boot drive). I can't send or receive emails.
Any ideas on how to correct the problem? Thanks.

 

[Rob at RSD]

I have the same error after recovering my system to a new
hard drive using ntbackup. I had to use that because my
disk imaging programs failed - i.e., Win2k can detect that
this is a new, larger hard drive and then fail. I had
only two other programs fail through the transition -
McAfee AV, and Microsoft's keyboard driver.

If I get a resolution, I will post. I hope you do too.

 

[Rob at RSD]

Jhim,

As I mentioned to Jody replying in the
microsoft.public.outlook.general newsgroup, I had to spend
an MSDN incident to find the fix: Choose "Detect and
Repair" from the Help pull-down menu while in Outlook. In
my case, the problem was with Outlook 2000 running under
Win2k Pro. With any kind of luck both the problem and the
solution will be similar with OXP. One side note: The
repair also fixed Microsoft's "Office Keyboard" problem I
mentioned in my prior reply (not being able to launch
Outlook with the keyboard's "Mail" or "Calendar" keys).
You would think that with all three of us encountering the
same problem - with two versions of Outlook, that M$ might
consider a KB article referencing the error number... I
did have to uninstall and reinstall McAfee AV to fix its
problems.

HTH,

Rob