Uninstalling Problem

A

Alan Thompson

I installed a legal copy of Ulead PhotoImpact 5 on my XP computer and all
went well until I wanted to uninstall it.Then I find that the application is
not mentioned in Control Panel's Add/Remove nor does the folder in Program
Files have an uninstaller.I tried 'Uninstaller' and 'My Uninstaller' but
neither could locate or remove the application.Yet if I click on
Start>Programs>PhotoImpact 5 the application opens ready for use,just as it
should.I have tried to reinstall the program from the disk,in the hope of
finding an uninstall but to no avail.Am I stuck with is program or is there
any way of removing it surreptiously? TIA.
Alan
 
M

Malke

Alan said:
I installed a legal copy of Ulead PhotoImpact 5 on my XP computer and
all went well until I wanted to uninstall it.Then I find that the
application is not mentioned in Control Panel's Add/Remove nor does
the folder in Program Files have an uninstaller.I tried 'Uninstaller'
and 'My Uninstaller' but neither could locate or remove the
application.Yet if I click on Start>Programs>PhotoImpact 5 the
application opens ready for use,just as it should.I have tried to
reinstall the program from the disk,in the hope of finding an
uninstall but to no avail.Am I stuck with is program or is there any
way of removing it surreptiously? TIA. Alan

Your first troubleshooting step is to contact Ulead for tech support of
their product.

Malke
 
R

Rock

I installed a legal copy of Ulead PhotoImpact 5 on my XP computer and all
went well until I wanted to uninstall it.Then I find that the application
is not mentioned in Control Panel's Add/Remove nor does the folder in
Program Files have an uninstaller.I tried 'Uninstaller' and 'My
Uninstaller' but neither could locate or remove the application.Yet if I
click on Start>Programs>PhotoImpact 5 the application opens ready for
use,just as it should.I have tried to reinstall the program from the
disk,in the hope of finding an uninstall but to no avail.Am I stuck with is
program or is there any way of removing it surreptiously? TIA.

Contact the tech support for the program.
 
A

Alan Thompson

Contact the tech support for the program. <<

Sadly Ulead no longer supplies any support for this program.Hence my
question to this group.
Alan
 
M

Malke

Alan said:
Contact the tech support for the program. <<

Sadly Ulead no longer supplies any support for this program.Hence my
question to this group.
Alan

Well, you might find someone who uses the program who knows the answer,
but that's a longshot. Spend some time creatively Googling. I'm sorry I
was unable to help you.

Malke
 

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