Unexpected terminate application

[Wang]

I just installed WinXp pro two days ago, But I
immediately meet one critical problem: when I was running
some applications, such as IE and Matlab, after few
minutes, they are terminated suddenly without any warning
or error message, just disappear.

I have no idea how to solve this. Any suggestion will be
greatly appreciated. Thanks.

Wang

 

[Malke]

I just installed WinXp pro two days ago, But I
immediately meet one critical problem: when I was running
some applications, such as IE and Matlab, after few
minutes, they are terminated suddenly without any warning
or error message, just disappear.

I have no idea how to solve this. Any suggestion will be
greatly appreciated. Thanks.

Wang

This isn't enough information to get an answer. The cause could be
almost anything. Here are generic troubleshooting steps:

1) scan with current antivirus using updated definitions; 2) remove
spyware with tools such as Spybot S&D (www.security.kolla.de) and/or
Ad-aware (www.lavasoftusa.com) - note that it is a good idea to do
virus and spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from running at
startup (see www.blackviper.com for a listing of services). Also, look
in Event Viewer for clues.

For the hardware, first open the computer and run it open, observing all
fans (overheating will cause freezing). Then do a RAM test - I like
Memtest86 from www.memtest86.com - and if necessary, continue on to
test the hard drive and motherboard. If you can't do this yourself,
take the machine to a good local computer shop (not a CompUSA or Best
Buy store).

Good luck,

Malke