Hi Laura - There's a new major worm hitting the Internet currently. You can
get more info about the worm here:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html
Complete directions for fixing this can be found here:
http://www.bigblackglasses.com/Article.aspx?Article=342 USE THESE BY
PREFERENCE
but, if you can't get there, here are some minimal fix directions.
The following is courtesy of Ron Martell, MVP (modified slightly by me
) ):
This is caused by a new and rapidly spreading virus.
To clear up the "NT Authority\System" and RPC call errors:
1. Go to
http://support.microsoft.com/?kbid=823980 and download the
security patch. If at all possible do this on a clean machine and
copy the patch to a 3.5 inch diskette.
2. Boot the infected machine into Safe Mode (use the F8 key multiple times
before and during the boot menu). Insert the 3.5 inch
diskette with the patch on it and run it. Do not reboot yet.
3. Use Start - Run - MSCONFIG and go to the Startup tab. Locate the
entry for MSBLAST.EXE and clear the checkbox for it.
4. Use Start - Search and check all your hard drives for the file
MSBLAST.EXE and delete all copies of it.
5. Shut down and restart the computer normally.
6. Immediately do an update of your antivirus software and when the
updates are installed do a complete virus scan of your hard drive. So
far Symantec/Norton, Trend Micro (PC-Cillin) and Sophos seems to be
the only major companies with an update for this specific virus (4:30
p.m. PDT 11 Aug 2003) but the others will undoubtedly follow within 24
hours.
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."
--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP
In
