Unexpected shutdowns

[Ivan]

Recently upgraded to Windows XP Professional. My computer
now just shuts down unexpectedly / spontaneously and
randomly, then restarts. I formatted the hard disk, and
clean installed XP, but the problem persists. All drivers
seem to be ok. I've had motherboard and memory tested,
and there are no apparent problems there. No apparent
heating or power supply problems. I activated Windows XP
today, but the problem still occurred. It might happen
once in two days, and then sometimes, three times in an
hour.
PC Specs:
Assus P4S533-VM motherboard,
Pentium 1.7 Gig processor,
384MB DDR RAM,
Maxtor 40 GB (Master) and 80 GB (Slave) hard disks.
Computer is connected to a LAN.

Can the problem be solved?

 

[Chuck]

Recently upgraded to Windows XP Professional. My computer
now just shuts down unexpectedly / spontaneously and
randomly, then restarts. I formatted the hard disk, and
clean installed XP, but the problem persists. All drivers
seem to be ok. I've had motherboard and memory tested,
and there are no apparent problems there. No apparent
heating or power supply problems. I activated Windows XP
today, but the problem still occurred. It might happen
once in two days, and then sometimes, three times in an
hour.
PC Specs:
Assus P4S533-VM motherboard,
Pentium 1.7 Gig processor,
384MB DDR RAM,
Maxtor 40 GB (Master) and 80 GB (Slave) hard disks.
Computer is connected to a LAN.

Can the problem be solved?

Ivan,

Any error messages in the Event Log (Control Panel - Administrative
Tools)?

Any error being flashed onscreen just before the restart? Maybe "NT
Authority..." or "RPC..."?

Check for cooling problems. Are all the fans on the computer running,
with clean filters? Open the case. Is there a clean airflow within?

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

 

[Crystal]

Hello Ivan. Since you appear to be having similar issues
with the problems I had with my computer, you may want to
go into the Control Panel and then to System, and you will
probably want to turn off the option for the computer to
restart when it shuts down unexpectedly like that. Now,
instead of restarting, when the computer comes back on the
familiar "Blue Screen of Death" will appear with the error
that caused the computer to reboot. If you get a message
that says "PAGE_FAULT_IN_NONPAGED_AREA," then it is
probably a faulty RAM chip or maybe even some other
hardware issue. I had the same problem: my computer just
one day rebooted itself unexpectedly when I came back from
a college course, and ever since then (even after writing
zeros to the hard drive and reinstalling my operating
system 3 or 4 times, seriously), the computer is STILL
constantly rebooting itself, and it was NOT the Blaster
Worm virus neither (I made SURE to firewall my Internet
connection every time I rebooted, and Norton Antivirus was
reinstalled also). It was very unexpected as to when the
system would restart itself though: sometimes it would go
overnight without restarting, but then later the following
day it would restart again, and sometimes it would just
keep restarting even when it gets up to the "Welcome
logon" screen. I have my computer at Gateway right now, so
they should be able to fix the problem and replace any
faulty RAM, if that is the issue. I hope you are able to
figure out why your computer is rebooting itself, so good
luck!
~Crystal~

 

[Guest]

If your comuter unexpectedly restarts is there any other way to fix it, if its not a virus other than taking it into a store and getting new hardware???



Windows XP Home E-Machines T2200