Hi Morgie,
Suggestions:
Right click My Computer Icon/Properties/Hardware/Device Manager. Expand USB
Controllers/Double Click USB Root Hub/Properties. Select Power Management
and uncheck: Allow the computer to turn off the device to save power.
By default when WinXP encounters a system failure, it reboots without
warning. The setting that controls this can be changed:
Control Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart.
You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.
To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.
To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
And also:
Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.
Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.
How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205
Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration).
Morgie said:
Hi, can anyone advise me on this please?
I have a toshiba satellite laptop with xp home ed. After running the
machine for approximately 20 mins, for no reason the machine shuts down. I
have checked for virus' etc....none detected. I have tried system
restore....no use. I have checked that my power settings are ok. Any advice
on what could be causing the problem? It's not a machine that I use often so
I am at a loss as to what is causing this....
