Unexpected shutdown and reboot?

[Guest]

I've been having this problem with Windows Vista Ultimate where if I leave my
machine downloading unattended it will shut down and reboot on it's own. When
I log back in it tells me that Windows was shut down unexpectedly and
searches for a solution but finds nothing. I've heard people saying that if
your processor overheats it will shut down the PC but it would not reboot on
it's own. I've noticed this when I tried to download a large file that would
take hours to finish so I do these overnight while sleeping. In the morning
it had already shut down and rebooted somewhere during the night. Yesterday
the PC worked fine all day while I was on it doing some work and creating a
few DVD's. Then at the end of the night I turned on the download software to
continue downloading and I came back to check email before bed and the
machine had rebooted again!! I'm running latest version of uTorrent to
download music files. And I have power settings to never turn off anything.

Any suggestions?

I have a Motorola Surfboard SB5100 cable modem connected to a Linksy's cable
router model BEFSR41 v4 and then hardwired to my PC using the motherboards
NIC. Intel D975XBX2 motherboard, Intel Core 2 Duo E6600 processor, 2 500GB
Western Digital SATA hard drives in a RAID0 configuration, EVGA 7950 GT KO
video card, 2GB Buffalo Firestix RAM, Sound Blaster Xi-fi Extreme Audio sound
card 600 watt power supply connected to a 780 watt APC Back-UPS XS Series.

Thanks in advance...

amaro

 

[Rick Rogers]

Hi,

Checked the Event Viewer for any information yet?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Guest]

I have but I'm not sure what I'm looking at or what to do with it. I did
notice some listed under Warnings and Errors that are consistent such as:
Under Warnings...
Event ID: 27
Source: e1 express
Log: System
Last Hour: 33
and

Event ID: 1003
Source: Dhcp-Client
Log: System
Last Hour: 33
This one shows up under Errors as Event ID: 1002

Under Information:
Event ID: 4201
Source: Tcpip
Log: System
Last Hour: 66

I'm not sure if this is helpful or not. Am I looking in the correct place?
Thanks for responding.

amaro

 

[Guest]

So I did some more searching and under Administrative Events I found this out
about the Dhcp-client ERROR:

The IP address lease 10.10.10.101 for the Network Card with network address
0019D1390F14 has been denied by the DHCP server 10.10.10.1 (The DHCP Server
sent a DHCPNACK message).

Dhcp-Client WARNING:

The description for Event ID 1003 from source Microsoft-Windows-Dhcp-Client
cannot be found. Either the component that raises this event is not installed
on your local computer or the installation is corrupted. You can install or
repair the component on the local computer.

If the event originated on another computer, the display information had to
be saved with the event.

The following information was included with the event:
0019D1390F14
%%2163146757

The description string for parameter reference (%1) could not be found


and for the e1 express WARNING:

Intel(R) PRO/1000 PL Network Connection Link has been disconnected.

So I'm assuming I need to re-do my static IP address or reconfigure my
router to solve the Dhcp-Client errors/warnings. And I need to check my
motherboards NIC or re-install the drivers for it. How am I doing?

amaro

 

[beacboy]

What software for downloading are you using is it compatible with vista?

hope it gets better

 

[Rick Rogers]

Hi,

I don't think that this would cause a shutdown of the system. Does the time
of the event correspond to the occurence? And yes, it certainly looks like
you need to rectify the DHCP server and either use a static IP in the
server's range or change the range being offered by the server.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org