Unexpected error quitting

[Guest]

I installed the spyware application as administrator and
when I log on as Fred a memeber of administrators I get a
dialog box that reads Unexpected error quitting. I
believe it is generated from gcasDtserv.exe as
gcasServ.exe is still running.
A previous post said to uninstall and reinstall as the
administrator. I did with the same results. I applied
the procedure for having the correct verision o f
gcUnCompress.dll and that worked.
If I launch Giant manually I get the same error and then
a dialog box that reads: Error loading Microsoft
AntiSpyware. Waring: Micr.....Antispyware has
encountered a critical error (Error 101). Please
reestart windows AntiSpyware run the program again. If
you continue..... use add/remove...
I keep going around in circles with this
Any other ideas,
PS. The first beta worked without a problem!
Thank you
Fred Jacobowitz.

 

[Andre Da Costa]

We have a possible workaround in place for the 101 error. Please test this
and provide feedback on the following steps:

For Windows XP Professional:
To change the setting on Windows XP Professional, open "Local Security
Policy" in Administrative Tools, or run secpol.msc. You need to be an admin
to use this tool. In the left pane, browse to Security Settings \ Local
Policies \ Security Options. The policy name is "System objects: Default
owner for objects created by members of the Administrators group". The
allowable settings are "Administrators group" or "Object creator". Change it
to "Administrators group." After that change has been made, please refresh
the policy by typing: "gpupdate /force" from a command prompt.

For Windows XP Home Edition:

IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that
you understand how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the registry, click the
following article number to view the article in the Microsoft Knowledge
Base:

256986 Description of the Microsoft Windows Registry
The "Local Security Policy" snap-in is not available on Windows XP Home
Edition. To change the setting on XP Home, you need to modify the Registry
directly. Please back up your registry in case you need to restore it. If
you do not feel comfortable doing this, do not try this workaround.

In Regedit, navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa. Find the value
called "nodefaultadminowner". The supported values are "0" for
"Administrators group", or "1" for "Object creator". Set the value to 0.

Please provide feedback if this is working.

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

[Guest]

Andre,
I have tried this without success. Sorry.
--
Fred Jacobowitz

We have a possible workaround in place for the 101 error. Please test this
and provide feedback on the following steps:

For Windows XP Professional:
To change the setting on Windows XP Professional, open "Local Security
Policy" in Administrative Tools, or run secpol.msc. You need to be an admin
to use this tool. In the left pane, browse to Security Settings \ Local
Policies \ Security Options. The policy name is "System objects: Default
owner for objects created by members of the Administrators group". The
allowable settings are "Administrators group" or "Object creator". Change it
to "Administrators group." After that change has been made, please refresh
the policy by typing: "gpupdate /force" from a command prompt.

For Windows XP Home Edition:

IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that
you understand how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the registry, click the
following article number to view the article in the Microsoft Knowledge
Base:

256986 Description of the Microsoft Windows Registry
The "Local Security Policy" snap-in is not available on Windows XP Home
Edition. To change the setting on XP Home, you need to modify the Registry
directly. Please back up your registry in case you need to restore it. If
you do not feel comfortable doing this, do not try this workaround.

In Regedit, navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa. Find the value
called "nodefaultadminowner". The supported values are "0" for
"Administrators group", or "1" for "Object creator". Set the value to 0.

Please provide feedback if this is working.

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

I installed the spyware application as administrator and
when I log on as Fred a memeber of administrators I get a
dialog box that reads Unexpected error quitting. I
believe it is generated from gcasDtserv.exe as
gcasServ.exe is still running.
A previous post said to uninstall and reinstall as the
administrator. I did with the same results. I applied
the procedure for having the correct verision o f
gcUnCompress.dll and that worked.
If I launch Giant manually I get the same error and then
a dialog box that reads: Error loading Microsoft
AntiSpyware. Waring: Micr.....Antispyware has
encountered a critical error (Error 101). Please
reestart windows AntiSpyware run the program again. If
you continue..... use add/remove...
I keep going around in circles with this
Any other ideas,
PS. The first beta worked without a problem!
Thank you
Fred Jacobowitz.

.